Remote Operations Manager

Summary

The job is for an Operations Leadership role at Fresh Prints, a fast-growing NYC-based custom apparel start-up. The role involves managing a team of Ops Associates, handling the supply chain, and reporting to the head of Operations. The position offers competitive salary, health insurance, personal accident insurance (India only), mental health benefits, learning opportunities, and remote work.

Requirements

• A total of 5 years of experience in operations, with 2+ years in a team lead/people manager role
• Strong analytical and organizational skills
• Ability to make decisions without direct supervision
• Ability to negotiate positive outcomes
• Fluency in English and excellent communication skills

Responsibilities

• Fully own a part of our supply chain
• Managing a team of Ops Associates
• Managing communications with vendors & customers
• Managing escalations from the team and solving logistical issues
• Setting and tracking team metrics
• Ensuring all goals are reached
• One on one meetings with your direct reports and with the AD of Operations

Preferred Qualifications

• Detail Oriented
• Natural Leader
• Goal-Driven
• Proactive & Problem Solver
• Ability to remain calm under pressure
• Open to change

Benefits

• Competitive annual salary between USD 15,000 to USD 24,000
• Health insurance
• Personal Accident Insurance (India only)
• Mental Health Benefits
• Learning opportunities
• Working in a great culture