Trackman is hiring a
Operations Manager

Summary

Join Trackman as an Operations Manager for its Virtual Golf Team! Oversee project timelines, manage customer relations, and improve operational workflows. Ideal candidate should have a Bachelor’s degree in Business Administration or related field, 2+ years of operations management experience, strong leadership skills, excellent communication abilities, proficiency in financial management, and experience with Monday.com and Azure DevOps.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, or a related field
• Proven experience (2+ years) in operations management or a similar role
• Strong leadership, organizational, and project management skills
• Excellent communication and interpersonal abilities
• Proficiency in financial management and budgeting
• Experience working with diverse teams and managing external partnerships
• Ability to think strategically and manage multiple tasks simultaneously
• Experience with Monday.com for project management and task tracking
• Experience with Azure DevOps for project and software development lifecycle management

Responsibilities

• Oversee project timelines, ensuring milestones are met and deliverables are completed on time
• Coordinate with internal and external teams to ensure smooth execution of projects
• Monitor and track performance to ensure operational targets are being hit
• Manage and mitigate risks that could impact project success
• Develop and implement strategies to improve operational workflows including automation of common tasks where possible
• Serve as the primary point of contact for clients, ensuring customer satisfaction and timely resolution of issues
• Devise new strategies to improve customer service and to help build lasting relationships with our clients
• Facilitate effective communication between teams to ensure project objectives, deadlines, and responsibilities are understood
• Maintain strong relationships with key external partners and vendors
• Ensure clear, consistent communication with partners regarding deliverables, expectations, and timelines
• Oversee third party budgeting and financial planning processes

Benefits

• Work at a state-of-art HQ in Hørsholm, located at DTU Science Park
• Access to bright meeting rooms, coffee areas, a large testing arena with simulators, and a fitness centre
• Enjoy fresh food prepared by the company's own kitchen staff in the canteen
• Work with inspiring colleagues and interact with the leaders of golf, baseball, and football
• Collaborate with a company that has a global footprint and offices in New York, Phoenix, Poland, Korea, and Tokyo