Outbound Sales Team Leader

Summary

Join Booksy as an Outbound Sales Team Leader and lead a team in the UK beauty industry. You will drive sales performance, mentor sales executives, and achieve individual sales targets in a hybrid leadership and sales role. Responsibilities include team leadership and coaching, sales performance and target achievement, and administrative and reporting duties. The role requires proven outbound sales or sales management experience, strong leadership skills, and excellent organizational abilities. This fully remote position offers a competitive benefits package.

Requirements

• Proven experience in outbound sales or sales management, with a strong track record of exceeding targets
• Demonstrable, repeated experience and success in leading and coaching sales teams, focused on motivating and developing individuals
• Strong communication, interpersonal, and leadership skills
• Ability to balance individual sales goals with team leadership responsibilities
• Excellent organizational skills and the ability to manage multiple priorities and deadlines

Responsibilities

• Lead and motivate a team of Outbound Sales Executives to exceed individual and team sales targets
• Provide regular one-on-one coaching, performance feedback, and support
• Monitor team performance, set clear goals, and develop action plans
• Foster a positive, high-energy, and results-oriented environment
• Conduct regular team meetings, performance reviews, and sales training sessions to enhance team capabilities
• Carry and meet your own 50% individual sales target
• Identify and engage potential clients through outbound calls, emails, and social media
• Qualify warm/cold leads and conduct needs analysis
• Conduct product demos and assist clients with Booksy App setup
• Build and maintain strong relationships with prospects and existing clients
• Collaborate with your sales manager on effective sales strategies
• Meet and exceed monthly sales targets and KPIs
• Support the Onboarding team for smooth client activation
• Maintain accurate CRM records
• Manage your pipeline effectively and adhere to the contact strategy
• Attend meetings and training
• Participate in ad hoc projects
• Stay updated on industry trends
• Provide customer and competitor feedback to management
• Represent Booksy at trade fairs and events
• Maintain accurate sales activity records and forecasts in CRM
• Prepare regular performance, sales results, and forecasting reports for management
• Handle escalated customer inquiries to ensure satisfaction

Benefits

• This is a fully remote position, we take pride in being a globally distributed team
• A holiday allowance of 25 days + public holidays + your birthday day off
• Vitality Private Medical Cover, (including dental and optical) with self-funded top up options for dependents
• Access to Worksmile and Officevibe wellbeing app
• Enhanced pension - Enhanced salary sacrifice pension scheme. Employee contributes 5% and Booksy matches at 5 %
• Life assurance (4 x salary)
• Lifestyle discounts available through Vitality Program