Partner Development Manager

Summary

Join Twilio's Japan team as a Partner Development Manager! This role focuses on building and maintaining relationships with existing and new partners. You will develop and execute mid-long range partnership plans, aligning goals and strategies with partners to exceed targets. Responsibilities include managing sales leads, pipelines, and revenue forecasting. You'll be the voice of partners within Twilio, driving innovation and representing their brands. The position requires strong sales experience, cloud technology understanding, and bilingual proficiency in English and Japanese. Twilio offers competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program.

Requirements

• 8+ years of combined experience in high-touch sales experience
• Understanding of the cloud technology and SaaS, PaaS industries
• Proven track record to manage revenue and sales pipelines
• Experience to collaborate with partners, foster partnerships at various levels within the organization
• Disciplined and utilization of sales automation, business intelligent tools and process
• Collaborative, Respectful and Mindful of interactions with others
• Strong relationship building with external and internal stakeholders
• Ability to think strategically and translate strategy into actionable plans to drive results
• Strong bilingual proficiency in English and Japanese (reading, writing, speaking, and listening) to effectively serve our Japan Partners while collaborating seamlessly with non-Japanese Twilions across the organization

Responsibilities

• Develop Mid-Long Partnership Plan & Strategy, and execute
• Develop Annual Partnership Plans for each of assigned partners
• Align goals and strategies with each of assigned partners, and execute to exceed target
• Develop plans to generate, nurture leads to convert opportunities and wins for revenue
• Establish and strengthen the management relationship b/w Twilio and assigned partners
• Conduct QBR (Quarterly Business Review) with key stakeholders
• Manage pipelines, opportunities and revenue forecasting process
• Be the voice-of-partners inside Twilio, representing assigned partners to promote their brands, values and establish positive perspective
• Drive new and innovative approach and program for own assigned partners
• Develop engagement plans
• Lead process to establish partnership agreement with cross-functional team
• Onboarding, enablement of newly joined partners

Preferred Qualifications

• CPaaS/CCaaS experience
• Telecommunication industry experience
• SMS/Message/Voice/Phone/Video related technologies sales experience
• CDP, Dataware house, Cloud, AI, Generative AI, LLM experience

Benefits

• Competitive pay
• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program