Kustomer is hiring a
Partner Manager

Summary

The job is for a Partner Manager (Agency) at Kustomer, a fast-growing conversational CRM company. The role involves identifying, cultivating, and onboarding strategic agency partners to drive revenue growth through referrals and partnerships. Strong relationship building, presentation, product, and sales experience are required.

Requirements

• 5+ years of experience in Partnerships and/or Sales
• Experience identifying, onboarding and building agency partnerships focused on strong GTM opportunity
• Strong business acumen, ability to think analytically and be creative in solving problems
• Demonstrated ability to be versatile and highly-organized with acute attention to details
• Ability to successfully manage multiple work-streams and prioritize competing priorities
• Intellectually curious, persistent and driven to succeed in a career in tech startups
• Excellent written, verbal, and interpersonal communication skills
• Strong skills with Google Docs and Salesforce CRM is a plus
• Openness to coaching and training
• Willingness to travel

Responsibilities

• Identify, develop and onboard new strategic agency partners
• Be a trusted advisor to these partners supporting them as they learn the product and work to help onboard their clients onto the platform
• Own relationships at all levels of the partner organization including C-Suite with the goal of driving qualified business to Kustomer, and to the partner
• Support building out a plan for this group of partners that aids in meeting business goals/objectives for the partnership and the business
• Help to develop a strategic process for how members of the Kustomer sales organization and CS organization collaborate with these partners
• Be revenue oriented, understanding how to reach financial goals and objectives, while also being strategically minded and creative in how to reach those revenue goals and build a strong partnership

Benefits

• Competitive salaries, stock options, 100% healthcare coverage, 401K, WiFi and Mobile reimbursement, and a generous vacation policy
• Diversity & Inclusion at Kustomer. Kustomer is committed to bringing together individuals from different backgrounds and perspectives