Manager, Trading Partner Relationship Management

Summary

Join Experian Health as a Manager, Trading Partner Relationship Manager. Manage day-to-day operations for large strategic partnerships, lead a team, and create strategic plans to grow relationships. Requires direct people management experience, 5+ years' Healthcare Revenue Cycle Client Relationship experience, 3-5 years' Healthcare EDI experience, provider and/or payer based background, 3+ years' expertise with Salesforce or a similar CRM, expertise with HL7 and X12 message/file formats and transactions, and expertise with WEDI, X12, HL7, CAQH CORE. Benefits include a great compensation package, core benefits including medical, dental, vision, and matching 401K, and flexible work environment.

Requirements

• Direct people management experience along with excellent coaching skills to support the growth and development of team members
• 5+ years' Healthcare Revenue Cycle Client Relationship experience
• 3-5 years' Healthcare EDI experience
• Provider and/or Payer based background
• 3+ years' expertise with Salesforce or a similar CRM
• Expertise with HL7 and X12 message/file formats and transactions
• Expertise with WEDI, X12, HL7, CAQH CORE

Responsibilities

• Lead, mentor, and manage a team of Trading Partner Relationship Managers
• Manage the day-to-day operations for a portfolio of large strategic partnerships and develop deep subject matter expertise for each
• Guide and facilitate, in collaboration with Experian Health (EH) legal team, contracting with payers, trading partners, and third parties to ensure EH has appropriate legal standing/protection to transact data on behalf of our customers and business interests
• Be the external liaison on behalf of EH with Payer connectivity/EDI business leaders and technical teams to ensure EH is aligned on availability, connectivity options, and issue resolution (for traditional EDI and new methods/transaction types)
• Internal escalation path for payer related issues: Facilitate efficient and quick connectivity issue resolution through direct engagement with EH internal teams, Payer, Provider, and/or trading partner resources. (including payer enrollment escalations)

Benefits

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays