Partner Operations Manager

Summary

Join A-LIGN as a Partner Operations Manager and contribute to the continued growth of our fast-paced company. You will be responsible for executing all Partner Operations activities, including planning and measuring partner marketing campaigns, managing marketing automation tools (Pardot and Salesforce), and collaborating with various teams. As the primary point of contact for internal and external partners, you will ensure timely communication and support, onboard new partners, and manage their lifecycle. You will also track and analyze partner performance, generate insights, and recommend improvements. This role requires strong project management, analytical, and communication skills, along with experience in marketing operations or a related field.

Requirements

• 3+ years of experience in marketing operations, partner operations, GTM operations, or a related function, preferably in a B2B or cybersecurity environment
• Proficiency with marketing automation, CRM platforms, and reporting tools
• Strong project management skills and ability to multitask effectively
• Analytical mindset with strong Excel/Google Sheets skills
• Excellent written and verbal communication abilities
• Highly organized, detail-oriented, and proactive
• Experience working cross-functionally in a fast-paced organization
• Prior experience in the cybersecurity, technology, or audit industry
• Familiarity with channel/partner programs or alliances
• Experience with Pardot, Salesforce, and partner relationship management (PRM) tools, preferably Crossbeam
• Bachelor’s degree in Marketing, Business, or a related field (or equivalent experience)
• At least 3 +years of experience in Marketing, Business, or a related field
• Ability to meet deadlines with a high degree of motivation
• Excellent communication skills
• Thrives in a fast-paced environment
• Ability to work individually as well as collaboratively

Responsibilities

• Support the planning, execution, and measurement of partner marketing campaigns, ensuring alignment with company objectives
• Manage marketing automation tools (Pardot) and CRM system (Salesforce), maintaining data integrity and reporting accuracy
• Collaborate with sales, content, and product teams to coordinate campaign launches, webinars, events, and digital initiatives
• Serve as a primary point of contact for internal and external partner teams, ensuring timely communication and support
• Onboard new partners and manage partner lifecycle processes
• Track, report, and analyze partner performance metrics, generate insights and recommend improvements
• Coordinate co-marketing and joint go-to-market initiatives with partners
• Develop and maintain partner enablement resources and documentation
• Work closely with internal teams to resolve partner issues and support deal execution

Benefits

• Employer Paid Health, Vision, Dental
• 401 (K) Plan with Employer Matching
• Competitive Bonus Structure
• Employer Paid Life Insurance and Disability Insurance
• Generous Paid Time Off Plan
• Parking Allowance/Virtual Employment
• Technology Allowance/Home Office Reimbursement
• Vacation Bonus
• Paid Office Closure December 25-January 1
• Paid Holidays Schedule
• Certification Reimbursement
• TSA PreCheck Reimbursement
• AAA Reimbursement