Partner Solutions Program Manager

Summary

Join Pathward, a hybrid, remote-office financial empowerment company dedicated to creating financial inclusion for all. As a Product Manager, you will be responsible for assisting with solution discovery, development, and growth among current and potential partners in the issuing and money movement spaces. You will work closely with the leader to engage in conversations with partners, lead initiatives with project management, business resources, and development counterparts, and ensure results are achieved through active project monitoring and management. You will also work with the product team to productize solutions by creating and utilizing requirements documents and launch plans for products.

Requirements

• Bachelor's degree or equivalent education and work experience in product strategy, product management, or product marketing
• Typically, 8+ years’ experience with a minimum of 5 years’ experience in the Payments industry specifically working in product/solutioning/technology/project management
• Proven ability to lead large, cross-functional teams to determine optimal solutions based on differing needs, capabilities, and resources
• Excellent communication skills, including creating internal and external presentations that effectively communicate complex solutions to senior executives
• Critical thinking
• Problem solving
• Highly organized
• Attention to detail
• Ability to analyze and interpret data to make decisions

Responsibilities

• Contributes to developing a product strategy and the larger roadmap
• Develops and tracks documentation around business cases and specific partner solutions
• Assists in the build and launch phases with project management, technology, operations, compliance, sales, marketing, and other key Pathward areas, as well as external vendors and partners. Ensures results are achieved through active project monitoring and management, adjusting scope/approach, and overcoming obstacles and challenges
• Leads and cultivates productive relationships with key employees in 10-20 cross-functional departments; ensures their needs and capabilities are understood, and then develops and maintains optimal  approaches to initiatives with their aggregate buy-in, given their differing and sometimes conflicting  needs
• Works with the product team to productize solutions by creating and utilizing requirements documents and launch plans for products
• Other duties as assigned

Preferred Qualifications

Master’s degree preferred

Benefits

• Health insurance
• 401(k) retirement benefits
• Life insurance
• Disability benefits
• Paid time off