Patient Coordinator

Summary

Join M3 USA as a Patient Project Coordinator and be part of a dedicated team striving to make a significant difference in healthcare. This fully remote position provides support to project managers, executes recruitment methods for US patient projects, and ensures monthly targets are achieved.

Requirements

• Minimum 1 year of experience in Marketing and/or Market Research
• Communications – must be able to communicate with other colleagues effectively
• Resolve issues, brainstorm and problem solve with the team
• Prior experience in the healthcare industry preferably with an understanding of patient research and patient centricity
• Independently motivated and inspired by working in a dynamic environment
• Comfortable with change, ability to derive opportunity from uncertainty
• Analytical and strategic thinker
• Strong time management skills, with a problem-solving, ‘can do’ approach and attitude
• Proven ability to thrive in a deadline-driven environment while working independently and as part of a team
• Ability to handle a multitude of competing priorities simultaneously

Responsibilities

• Provide support to project managers including invoicing, project agreement coordination
• Execute recruitment methods for US patient projects (email campaigns, text messages, online advertisement and any other custom recruitment solutions)
• Attend internal calls with other departments for US patient projects
• Proactively seek, design, and implement custom recruitment solutions for patient projects
• Ensure that monthly recruitment and outsource targets for patient recruitment are achieved
• Onboard associations and support groups for partnerships
• Be the point of contact and provide the required materials and information to patient support groups regarding project details and M3 panel membership
• Assist in designing and implementing marketing strategies for the retention and acquisition of patients to panel
• Proactively plan, design, and implement custom recruitment solutions for patient projects
• Oversee all administrative tasks prior to qualitative interviews (scheduling, proof of condition, consent forms)

Benefits

This position is fully remote