Remote People & Business Operations Manager

Summary

Join Lift Ventures as a People & Business Operations Manager for SuperSummary.com, our fast-growing EdTech business. As a generalist role at the intersection of Employee Experience and Business Operations, you'll optimize processes to enhance operational excellence and team success.

Requirements

• 5+ years of experience in an operational role, ideally at a startup or small organization where you wore multiple hats
• Experience in a role that requires analytical problem solving, operational rigor, and outcome ownership
• Strong people skills
• Meticulous attention to detail
• Outstanding communication skills in English
• Strong project management, prioritization and multitasking abilities
• Technical proficiency with Google suite tools, productivity tools, tracking systems, and spreadsheets; and an ability to learn new software quickly

Responsibilities

• Oversee and enhance the full team member experience, from comprehensive and standardized onboarding to seamless offboarding
• Manage HR administration, including payroll, compliance, benefits, and contracts, with meticulous attention to detail
• Oversee team engagement and collaboration-building initiatives, ensuring we live our Core Values to both empower each other and embrace diverse perspectives
• Develop and manage a company-wide communications strategy and a robust knowledge-sharing system
• Play a key role in talent acquisition by coordinating recruiting projects, training hiring managers, defining roles, conducting candidate screenings, and managing the new hire offer process
• Facilitate quarterly Objectives & Key Results (OKR) planning and annual strategic planning, ensuring alignment with our biggest goals
• Prepare and deliver key communications, including quarterly All Hands Meeting presentations and monthly KPI reports, ensuring that information is clear, engaging, and accessible to all stakeholders
• Ensure consistent and effective brand messaging in all public-facing communications
• Oversee team tool/resource management, including monitoring tool access and usage, negotiating renewals with vendors, and conducting demos and evaluating new options to continuously meet team needs
• Lead and support cross-functional projects that require both analytical insights and a collaborative approach to problem-solving

Benefits

Remote work