People Manager

Summary

Join Datadog's Partner Technical Solutions team as a player/coach, leading a small team and contributing individually to the growth of our partner ecosystem. You will develop and execute strategies for regional partner technical development, mentor your team, participate in recruiting, and collaborate with cross-functional leaders. This role requires a strong technical background, experience in a customer or partner-facing technical role, and management experience. Datadog offers generous global benefits, including stock options, professional development, and a competitive salary.

Requirements

• Have a solid technical grounding with hands-on experience of IT Development and/or Operations with a demonstrable track-record and passion for learning
• Have 10-15 years of experience in a customer or partner-facing technical role plus 1-3 years in a management role
• Be a curious self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom
• Have confident presentation skills
• Be fluent in English (if not a native speaker)

Responsibilities

• Own the development and execution of the strategy for the technical development of regional partners to meet the needs of the business in the region
• Oversee a small team of individual contributors, conduct weekly 1:1s, regular team meetings, and bi-annual performance feedback
• Track and manage team member scheduling, utilization, and productivity
• Participate regularly in recruiting for the team and across the organization and collaborate with leadership and team members on learning and development needs
• Lead partner-facing meetings or shadow team member work when appropriate and source feedback from partners that your team directly engages with
• Partner with Sales teams on account strategies for product expansion or partner enablement
• Collaborate with cross-functional leaders (Sales, Customer Success, Product Management, Marketing, Support, Presales, Partners, etc.) for internal and external initiatives
• Be involved with and lead at multiple OKR efforts annually while coordinating and delegating efforts across your team members

Preferred Qualifications

• Have hands-on experience in four or more of the following areas: Observability (Datadog, Splunk, AppD, New Relic or Dynatrace), Public Cloud (AWS, Azure, GCP, or Alibaba), Containerization (Docker, Kubernetes, OpenShift, Cloud Foundry), Dev/Scripting (Python, Javascript, Ruby, Perl, PHP, Go), Config Mgmt (Terraform, Ansible, Puppet, Chef), CI / CD (Jenkins, Gitlab)
• Have previous experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, e.g.)
• Have previous experience with customer or partner success

Benefits

• Contribute to the development and growth of our indirect business
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Competitive salary and equity package
• Variable compensation
• Healthcare
• Dental
• Parental planning
• Mental health benefits
• 401(k) plan and match
• Paid time off
• Fitness reimbursements
• Discounted employee stock purchase plan