People Operations Manager

Summary

Join GoodParty.org as their People Operations Manager and lead their HR processes, shaping their culture, and creating an exceptional team member experience in a fully remote, fast-growing startup. You will develop and implement AI-driven strategies to streamline HR processes, scale up existing systems, and directly support the full-time, hourly, and intern teams. You will also handle complex HR issues, build a strong connection with every team member, and collaborate with other teams on talent planning. The ideal candidate has 5+ years of experience building People Operations teams at startups, a deep understanding of startup HR, and exceptional relationship-building skills. GoodParty.org offers a competitive salary, excellent benefits, and the opportunity to make a significant impact on American democracy.

Requirements

• You’re a proven A-player with a 5+ year track record of building People Operations teams at startups
• You have proven experience with teams of 50 to 150 people
• You have a deep understanding of startup HR, including the challenges of building and supporting a remote team and scaling quickly
• You’re an exceptional relationship builder, with strong interpersonal skills and the ability to connect with team members across all levels
• HR conversations here sometimes involve politics. You’re excited to lead People Operations for a politically diverse team who are all committed to the same mission. You have a baseline understanding of how the American political system works. You’re a natural bridge builder who can see many different sides of an issue
• You have strong experience leading culture for remote organizations and know how to foster connection, collaboration, alignment, and fun
• You have an analytical mindset, using data to make informed decisions about engagement, performance, and organizational health. You’ve got the problem solving skills to ensure our team meets their potential
• You’re integrating and leading with Generative-AI tools
• You’re able to work independently and also enjoy collaborating with others to iteratively solve problems in real-time. You thrive working at the startup speed that our mission demands
• You communicate directly, honestly, and are open to candid feedback

Responsibilities

• Develop and implement AI-driven strategies to streamline HR processes, analyze HR data using AI tools to identify trends and inform planning and work cross-functionally to integrate AI solutions into the HR technology stack
• Scale up and improve existing systems and processes for onboarding, payroll & benefits administration (via Rippling PEO), performance management, learning and development, and HR compliance to support a fast-growing, remote organization
• Directly support the full-time, hourly, and intern teams. Also ensure contractor agreements align with organizational needs, troubleshoot contractor issues, and ensure expectations are met
• Keep a strong connection with every team member by leading check-ins to listen, surface issues, reinforce satisfaction, and build trust across the organization. Provide coaching to team members and managers, helping them grow in their roles and resolve challenges effectively
• Handle complex HR issues such as conflict resolution, performance management, and offboarding with good judgment and thoughtful planning
• Utilize expertise in remote culture-building to organize touch-points and events that align with team needs and organizational goals, including playing a key role in planning and executing Team Onsite in-person gatherings
• In collaboration with the Head of Talent, conduct compensation analysis for new hires and existing team members
• Ensure strong learning and development support for team members, creating clear development plans tied to performance goals and organizational priorities
• Partner with the talent team and operations team on talent planning to ensure staffing aligns with organizational priorities and growth goals
• Build a small People Operations team over time to support our growing startup

Preferred Qualifications

• You have experience working in small, tight-knit, fast-paced remote teams
• You’ve got experience studying, working, or volunteering in politics, civics, or democracy reform
• You are anti-establishment and are sick of sitting on the sidelines watching our democracy fail to meet its potential

Benefits

• 100% coverage of health, dental, and vision benefits for you and your dependents
• We encourage you to take time off to recharge and have an unlimited PTO (sick and vacation) policy
• 401(k) program available so you can contribute toward retirement savings (no employer match)
• Individual learning & development budget to fund your growth
• We’ll make sure you’ve got what you need to work remotely through our workspace setup stipend
• If you work from home, we give $50/month to help with your internet and other expenses. If you prefer co-working, that’s an option we can discuss too
• We’re fully funded for our mission. No stressing over whether the next round of funding will come through. Focus on making an impact. That’s what matters here