People Operations Administrator

Summary

Join Airalo, the world’s first eSIM store, as a People Operations Administrator! This remote-first, full-time position offers a chance to make an impact in a fast-paced, scaling environment. You will play a crucial generalist role, handling various aspects of the employee lifecycle, from onboarding to HRIS maintenance. You'll be the first point of contact for a global team, collaborating on policy implementation and process improvement. This role requires experience in People Operations/HR administration, excellent organizational skills, and fluency in English. Enjoy benefits like health insurance, a work-from-anywhere stipend, and annual wellness & learning credits.

Requirements

• Experience in a People Operations / HR administrative role
• Fluency in written and spoken English, ensuring clear and professional communication
• Exceptional organisational skills with attention to detail
• Be proactive with the ability to handle multiple tasks and prioritise effectively
• Have a mindset for process improvement, implementation, and documentation. We are constantly evolving our processes towards global efficiency and automation

Responsibilities

• Assist People Operations Managers with new hire onboarding, including coordinating equipment, tools, and introductions for a seamless experience
• Maintain and update the HRIS (HiBob) as the single source of truth; prepare monthly payroll reports
• Serve as the first point of contact for a global team through the ticket system (Siit) with a friendly and thoughtful approach
• Collaborate with the People Ops team to implement company-wide policies, systems, and procedures
• Handle general administrative duties, including document creation, email management, and ad hoc tasks
• Support and enhance remote-first practices and company culture

Preferred Qualifications

• Experience collaborating with internationally distributed and remote teams
• Familiarity with working alongside a diverse and multicultural workforce is highly beneficial
• Proficiency in tools such as Notion is a plus

Benefits

• Health Insurance
• Work-from-anywhere stipend
• Annual wellness & learning credits
• Annual all-expenses-paid company retreat in a gorgeous destination
• Other benefits