People Operations and Recruitment Coordinator

Summary

Join Shift Collab, Canada's largest virtual therapy practice, as their People Operations & Recruitment Coordinator! This full-time role supports and enhances people operations, focusing on the employee experience for a team of independent contractor therapists. You will manage recruitment processes, maintain personnel files, coordinate onboarding/offboarding, and organize team engagement initiatives. The ideal candidate is detail-oriented, proactive, and passionate about employee well-being. This remote position requires strong communication, organizational skills, and experience in recruitment and people operations. Competitive salary, benefits, and a supportive work environment are offered.

Requirements

• Have 2-4 years of experience supporting recruitment (including internships/co-op placements)
• Have 2-4 years of experience in recruitment and people operations administration
• Possess strong organizational skills with the ability to manage multiple priorities
• Possess excellent communication and interpersonal skills
• Have a proactive, resourceful, and solution-oriented mindset
• Have familiarity with ATS and HRIS software (Workable is a plus!)
• Be technically savvy with an open mind to learning new technologies, including AI
• Have obtained, or be working towards, the CHRP designation with the HRPA
• Have a quiet, distraction-free workstation at home for focused work, as well as participation in daily team meetings via video conferencing
• Reside within two hours of the GTHA and be willing to commute into Toronto at least once per month
• Have a keen eye for detail and a proven ability to consistently follow through on tasks, ensuring high-quality outcomes
• Be comfortable working independently and efficiently in a remote environment
• Be able to manage multiple tasks simultaneously, prioritize competing demands, and remain adaptable to shifting deadlines and priorities

Responsibilities

• Be responsible for job postings, sourcing, screening, and scheduling interviews
• Manage the ATS used for recruitment (Workable)
• Manage candidate communications during each stage of the recruitment cycle
• Conduct background/reference checks, validating credentials and employment experience
• Support hiring managers throughout the recruitment process ensuring a seamless candidate experience
• Maintain personnel files and records, ensuring accuracy and confidentiality
• Gather all new-hire paperwork, validating key information
• Coordinate, document and communicate payroll changes
• Support employee and contractor documentation, including contracts, policies, and benefits administration
• Act as a point of contact for inquiries related to handbooks, policies, processes, or payroll and benefits
• Assist with time-off tracking, leaves of absences, and other reporting requirements
• Coordinate onboarding and offboarding processes for employees and contractors, ensuring it’s an organized and smooth transition for all leavers
• Coordinate employee and contractor onboarding processes and programs, documenting processes and making improvements where recognized
• Work with department leads to schedule, build, and plan out onboarding schedules for new joiners, ensuring a consistent and smooth integration to Shift Collab
• Organize team engagement initiatives, wellness programs, and culture-building activities
• Embed Shift Collabs values into the employee experience at every opportunity
• Support performance management processes, including check-ins and feedback collection
• Coordinate employee and contractor offboarding processes, working closely with department leads to create an organized transition for leavers and/or clients

Preferred Qualifications

Have a bachelor’s degree or diploma in a related field

Benefits

• Be part of a collaborative, purpose-driven team
• Work in a Women-led Organization
• Have the opportunity to shape the employee and contractor lifecycles within a growing company
• Work in a supportive and people-first work environment
• Receive a competitive salary ranging from $60,000 - $70,000 per year
• Work remotely first, with occasional in-person team meetings in Toronto
• Receive health, dental, and vision benefits, plus a health spending account
• Receive wellness days in addition to sick days, vacation, and your birthday off
• Receive volunteer days to give back to a cause of your choice