People Operations Partner

Summary

Join Grafana Labs' People team as a People Operations Partner and support our international team of over 1,000 members across 50 countries. You will thrive in a fast-paced startup environment, managing ambiguity and complexity while contributing to a global organization. This role demands subject matter expertise, strong organizational and project management skills, and a proactive approach. You will introduce best practices, provide guidance to stakeholders, and work on diverse initiatives, including immigration, M&A, process optimization, and compliance. The ideal candidate possesses strong generalist experience, immigration expertise, and exceptional communication skills. Grafana Labs offers a competitive salary and benefits package.

Requirements

• Located in the UK
• Strong Generalist experience: you’ll have a solid background as a true Generalist, adept at partnering with all levels of the business from employees to senior leaders. You’ll enjoy wearing many hats and are able to be both a strategic partner as well as tactical and hands on
• Immigration expertise: You’ll bring hands-on experience in supporting immigration processes, global sponsorship management, and compliance
• Stakeholder management: You’ll have strong interpersonal skills and an eagerness to learn how to navigate difficult conversations with professionalism and empathy. You possess influencing and negotiation skills to advocate for both employees and Grafana Labs, ensuring mutual success
• Autonomous and collaborative: You appreciate working independently and collaboratively, often working through competing priorities and be able to use your initiative and creative problem solving skills to confidently manage decision-making independently
• Organisation & project management: You will be highly organised, with incredibly strong project management skills. You will need to be detail oriented, love multi-tasking and have excellent follow through skills. You will be process oriented and enjoy creating process and structure where there may be ambiguity and be skilled at finding creative solutions to non-obvious problems
• Remote communication: we’re a fully remote company therefore you’ll need to excel at building strong working relationships virtually (with the opportunity to be in person from time to time) with exceptional communication skills (in person, online & written)

Responsibilities

• Ensure global immigration adherence, including managing sponsorship renewals and applications
• Stay informed on global employment law requirements, ensuring our policies and procedures remain compliant with legal standards. Lead initiatives to keep us aligned with evolving global regulations, partnering with the Workday (HRIS) team to implement updates effectively. Additionally, provide relevant training to the Business Partners to ensure consistent understanding and application
• Develop and maintain templates, documentation, policies, and contracts to ensure legal and regulatory compliance
• Collaborate with Legal, Corporate Development, and Finance teams to support entity establishment and M&A projects
• Strengthen audit infrastructure by driving compliance in partnership with IT, Security, Legal, and People teams
• Develop a deep understanding of our annual leave policies and ensure they are effectively maintained, managed, and adhered to
• Manage the implementation of processes to drive process consistency and efficiency across the global team
• Design and drive project plans and ensure key milestones are identified and communicated to key stakeholders
• Utilise the wider People team as required to deliver against the agreed project priorities
• You will be the subject matter expert providing training and technical HR support and expertise across key projects to ensure consistency of application post-delivery
• If applicable to the project, you will take a lead role in tool selection, implementation and process automation
• Produce People team and business guides and documentation covering key processes, policies and projects

Preferred Qualifications

• Business Partner / HR Advisor experience: desirable but not essential
• Experience in a start up environment : Ideally you’ll have done something similar before, you have a desire to work in a founder led environment with constant change as your company on

Benefits

• Equity
• Bonus (if applicable)