People Operations Specialist

Summary

Join Broadvoice's HR team in Los Angeles as a People Operations Specialist! This hybrid role (2 days in-office, 3 days remote) combines HR operations, compliance, employee engagement, and office management. You will maintain employee records, ensure legal compliance, support payroll and benefits, and address employee inquiries. Responsibilities also include planning employee events, managing office operations, and updating HR policies. This position requires a Bachelor's degree, 2+ years of HR experience, and strong knowledge of US labor laws. We offer a competitive salary and benefits package, flexible work, and professional development opportunities.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 2+ years of experience in a human resources or related role
• Strong knowledge of HR processes, compliance, and U.S. labor laws
• Excellent communication and interpersonal skills
• Ability to handle sensitive information with confidentiality and professionalism
• Proficiency in Microsoft Office Suite and HRIS systems (experience with Greenhouse or similar platforms is a plus)

Responsibilities

• Maintain accurate employee records in HR systems and ensure compliance with all U.S. labor laws and company policies
• Assist with onboarding and offboarding processes to provide a seamless experience for employees
• Support payroll processing and benefits administration in collaboration with external vendors
• Respond to employee inquiries, offering timely and accurate support on HR policies, benefits, and processes
• Ensure compliance with federal, state, and local labor laws across the U.S
• Maintain and report on HR metrics to support data-driven decision-making
• Stay up to date on U.S. labor law updates and advise the HR team on necessary adjustments to policies and practices
• Assist in planning and executing employee engagement initiatives, events, and programs
• Act as a trusted resource for employees, addressing workplace concerns or escalating them as necessary
• Oversee daily office operations to maintain a safe, organized, and welcoming workspace
• Manage office supplies and vendor relationships, ensuring timely orders and deliveries
• Coordinate with building management for maintenance, repairs, and other facility-related needs
• Serve as the point of contact for in-office employee needs and inquiries
• Plan and manage logistics for in-office meetings, events, and activities
• Assist in updating and communicating HR policies and procedures
• Support the roll-out of training sessions and workshops for employees and managers

Preferred Qualifications

• Experience in a hybrid or remote work environment
• SHRM-CP or PHR certification

Benefits

• Competitive salary and benefits package
• Flexible hybrid work environment (2 days in office)
• Opportunities for professional development and growth
• A supportive and collaborative team culture