Performance Insights and Operations Specialist

Summary

Join Schweiger Dermatology Group as an Operations Specialist and support the Specialty Operations team in driving operational excellence and innovation in healthcare. This role requires a blend of strategic planning and hands-on support to ensure efficiency and success of diverse projects.

Requirements

• Bachelor's degree in Business Administration, Operations Management, Healthcare Administration, or a related field
• Strong analytical skills with a proven ability to assess complex situations and develop actionable insights
• Familiarity with project management tools (e.g., Asana, Trello) and data analysis software (e.g., Excel, Tableau)
• Excellent organizational skills and attention to detail
• Effective communication and interpersonal skills to work cross-functionally within the organization
• Adaptability and a proactive approach to problem-solving in a fast-paced environment

Responsibilities

• Collaborate with various departments to coordinate and optimize processes for allergy practice operations, aesthetic medicine projects, and other specialty initiatives
• Conduct data analysis to assess project performance, identify bottlenecks, and recommend improvements to drive operational efficiency
• Manage project resources, timelines, and deliverables, ensuring alignment with the strategic goals of the Specialty Operations team
• Support marketing and AI/machine learning projects by gathering requirements, coordinating activities, and analyzing performance metrics
• Assist in the development and documentation of SOPs and best practices for allergy practice scaling and other non-medical dermatology projects
• Ensure consistent communication across teams, acting as a liaison to streamline processes and enhance inter-departmental collaboration
• Track project milestones, maintain organized records, and provide regular updates to stakeholders

Benefits

• Full time employees (30+ hours per week) are eligible for: Medical (TeleHealth included), HSA/FSA, Dental, Vision by 1st of the month after hire date
• Company HSA contribution
• Eligible for 401K
• Your birthday is an additional personal holiday
• Company Sponsored Short Term Disability
• Pre-tax savings available for public transit commuters
• Employee discounts on Schweiger Dermatology Group skin care products & cosmetic services