Pre-Sales Manager

Summary

Join Auditdata as a Subject Matter Expert (SME) in audiological IT, leveraging your hearing care industry experience to drive commercial success in North America. You will significantly impact our business by engaging with various customer roles, conducting market analysis, delivering presentations, and performing deep-dive demos. Responsibilities include business development, presales excellence, and other functions supporting the organization. This role requires 5+ years in the hearing care industry, preferably with technical sales experience and an audiology background. The position offers long-term engagement, a high-standard environment, flexibility, and professional development opportunities.

Requirements

• 5+ years within hearing care industry, preferably with a background in full-cycle technical sales
• Relevant education such as AuD, MSc, BSc, or equivalent industry experience

Responsibilities

• Support development of localized sales enablement materials for Sales
• Investigate and instigate new strategic partnerships together with Sales
• Explore North American markets for new segments and opportunities to support global go-to-market strategy
• Own the technical sales process from the first solution-relevant meeting to close and hand-over
• Engage across customer organizations (IT, sales, audiology, management) as SME and build strategic relationships
• Represent Auditdata at national and regional conferences as SME to present our solutions
• Follow-up on all sales leads to answer customer questions and provide in depth product demos
• Provide product demos in multiple settings, both virtually and in-person
• Conduct solution evaluations to understand the customer’s technical and commercial requirements and match these with Auditdata’s internal capabilities
• Understand the technical aspects of all Auditdata solutions to act as 1st line SME
• Work closely with Customer Success team to ensure smooth transition to onboarding process for all customers
• Support the onboarding process for enterprise customers as well as other key accounts
• Provide audiological insight within the Auditdata organization
• Support regions outside of North America when need arises
• Assist Customer Success with webinars/training videos as needed

Preferred Qualifications

• Experience as an audiologist
• Insight into cloud-based SaaS infrastructure, technical limitations, and opportunities
• Hands-on experience working in and with clinics/hospital sector and understand how they function
• Comfortable working with and learning new software solutions in detail and being able to apply the learnings commercially

Benefits

• Long-term, secure engagement in the stable product development company
• High business standards environment
• Great company values and ethics
• Flexibility and flat management structure
• Learning opportunities and professional development (incl. related certifications, paid trainings & courses)