Solutions Engineer, Pre-Sales

Summary

Join Lumos, a fast-growing startup revolutionizing app and access management, as an Enterprise Pre-sales Solutions Engineer. You will be the technical champion, partnering with sales and technical teams to support our largest customers. Responsibilities include architecting demos and POCs, ensuring successful implementation, driving technical investments, and serving as a subject matter expert. This role requires 5+ years of pre-sales experience in B2B SaaS, experience in identity or cybersecurity, and fluency in APIs. Lumos offers a remote work culture, comprehensive benefits (medical, dental, vision, 401k matching, unlimited PTO, parental leave, and more), and a unique, high-growth environment.

Requirements

• 5+ years of experience in a pre-sales role within a B2B SaaS company
• Demonstrated success managing the pre-sales process for enterprise customers that may require complex solutions
• Fluency in APIs and comfortability reading python or similar languages
• An empathetic and a customer-centric approach
• Desire to work in a high growth, start-up environment where resources are still being built out or refined

Responsibilities

• Serve as a trusted advisor and product expert for Lumos prospects and customers, owning all technical responsibilities required in our sales journey
• Architect demos, proofs of concept (POCs), and end to end solutions for our most complex customers, tying back to customer business goals at every stage
• Structure POCs with strong success criteria, taking full ownership of the process and ensuring we set up the POC and resulting implementation for success from the outset
• Work cross-functionally to drive technical and process investments that help scale our go to market teams, grow revenue and our ability to implement quickly, and support our growing customer base
• Own initiatives for the team that drive meaningful impact for the company
• Serve as a subject matter expert on the market Lumos is a part of and use cases it supports. Report internally on market trends, customer success stories, and common issues & complaints you are seeing

Preferred Qualifications

Experience working in the identity or cybersecurity industry is a plus

Benefits

• Remote work culture (+/-4 hours Pacific Time)
• Medical, Vision, & Dental coverage covered by Lumos
• Company and team bonding trips throughout the year fully covered by Lumos
• Optimal WFH setup to set you up for success
• Unlimited PTO, with minimum time off to make sure you are rested and able to be at your best
• Up to 16 weeks for expecting parents
• Wellness stipend to keep you awesome and healthy
• 401k matching plan