Pre-Sales Solution Engineer

Summary

Join Pleo as a Pre-sales Solution Engineer and revolutionize the way businesses manage expenses. You will be responsible for understanding customer needs, showcasing Pleo's SaaS solution, and accelerating the sales cycle. This role requires in-depth knowledge of Pleo's product, accounting principles, and strong customer-facing skills. You will collaborate with internal teams, providing valuable feedback and insights. Success will be measured by delivering high-quality solutions, driving revenue growth, and minimizing sales cycle length. Pleo offers a comprehensive benefits package, including health insurance, flexible work arrangements, paid time off, professional development opportunities, and more.

Requirements

• In- depth understanding of Pleo, B2B SaaS products, APIs and relevant technologies, including configuration, integrations and troubleshooting
• Familiarity with accounting principles, financial workflows and tax codes
• Fluency in English is required as our company language
• Fluency in Spanish language is required
• Demonstrated success in customer- facing roles and relationship-building skills, with a customer- centric mindset
• Excellent understanding of sales techniques and principles, with a genuine curiosity and empathy towards understanding and fulfilling customer needs
• Strong problem-solving skills, attention to detail and the ability to think on your feet during customer interactions or changing requirements
• Ability to interpret and make use of complex data to understand customer behaviour, identify sales opportunities and predict future trends
• Proven ability to identify product gaps or integration needs, and qualify deals and feedback with insights to product and engineering teams
• Ability to explain complex technical concepts in simple, understandable terms to non-technical stakeholders, that includes written and verbal communication during presentations and demonstrations
• Excellent planning, prioritisation and risk management abilities to handle multiple pre-sales engagement simultaneously
• Collaborative mindset, effectively working with multiple teams to achieve shared goals
• Constant desire to stay updated with industry trends and advancements

Responsibilities

• Understand customer objectives, challenges, and requirements
• Understand their technical environment, accounting needs, integration requirements
• Conduct generic or tailored product demonstrations, presentations, and workshops
• Showcase the features, capabilities, and benefits of Pleo's solution
• Provide consultative guidance to address customer - specific needs and use cases
• Develop and deliver technical proposals, and responses, trial and proof of concepts
• Actively engage customers, also answer technical questions, and address concerns
• Provide post-demo support, including follow up documentation, answering additional inquiries, and facilitating technical deep-dives if necessary
• Build and maintain strong customer relationships, gathering feedback, and ensuring high customer satisfaction levels
• Provide feedback and insights to product and engineering teams
• Share knowledge, insights, trends, best practices with pre-sales and sales colleagues
• Assist development of sales enablement resources, such as technical documentation, FAQs and competitive analysis

Preferred Qualifications

Fluency in French would be a plus

Benefits

• Your own Pleo card (no more out-of-pocket spending)
• Standard Health Insurance
• For our commercial teams we do 3 days in office and 2 days at home weekly, you choose which days
• 25 days holidays (annual) plus bank holidays
• Option to purchase 5 additional days of holiday through a salary sacrifice
• Free access to LinkedIn learning. This will support you to master the skills to take your career to the next level. LinkedIn learnings offers +16K courses taught by industry experts
• Wellbeing days - fully paid days off designed for a slower pace, allowing you to take time to recharge and prioritise self-care
• We’re trialling MyndUp to give our employees access to free mental health and wellbeing support with great success so far
• Access to LinkedIn Learning - acquire new skills, stay abreast of industry trends and fuel your personal and professional development continuously
• Lunch is on us - with catering in our Lisbon, Copenhagen and London offices or a monthly lunch allowance paid directly together with your salary in other markets
• All of us have a stake in Pleo’s success - ask us about our equity grant scheme