Pre-Sales Solutions Architect

Summary

Join Tigera as a Pre-Sales Solutions Architect and play a key role in the success of our sales team. You will be the primary technical contact for customers, providing expert guidance and support. Leverage your deep understanding of cloud and container technologies to identify customer needs and drive technical alignment. This is a high-growth opportunity within a company at the forefront of the container revolution. The role is based in Vancouver (hybrid) or remote in other parts of Canada. You will lead technical engagements, assist with demos and PoCs, collect customer requirements, and engage with leads. You'll also contribute to blog posts and conduct workshops.

Requirements

• 3+ years of experience in a pre/post sales organization
• 7+ years of experience in data center environments, preferably related to networking, security, orchestration, ‘cloud’ infrastructure, and/or scale-out/big-data environments
• Previous experience as a pre-sales engineer, supporting a complex software sales cycle to DevOps, NetOps, SecOps
• Strong verbal and written communication skills, including the ability to present and discuss complex architectures
• A deep technical understanding, including hands-on experience, of cloud and container technologies (such as AWS, GCP, Azure, Docker and Kubernetes) and microservices deployment patterns

Responsibilities

• Lead the technical engagement of key Tigera engagements in the region, with the support of the rest of the Tigera team, and be instrumental in ensuring the success of the customer
• Assist potential customers with demos, qualification, architecture, PoCs, and lab trials with the goal of moving them to a successful deployment of the Tigera solution
• Collect and analyze requirements from the field, and assist the CTO and product management teams within Tigera in deriving a set of features or capabilities that would meet those requirements
• Engage with leads and cultivate prospective Tigera customers
• Become a trusted resource and advocate for your customers within Tigera. You will be someone who the customer relies on to give the right answer, which is not necessarily the most commercially rewarding answer
• Respond to proposals and RFIs/RFPs
• Work as part of the sales team toward reaching sales quota
• Travel as needed to customer locations, approximately 25%
• Conduct hands-on workshops once a month in your region that help spread the word and educate people on Tigera technologies
• Be part of the team that generates blog posts that are technical in nature

Preferred Qualifications

• Experience with security, compliance, and/or InfoSec skills is strongly preferred
• Ability to write scripts or glue-code to automate installations, integrate components, etc., is a benefit
• Experience with Kubernetes is a plus

Benefits

• Competitive compensation package
• Full health, vision, and dental benefits