Product Manager

Summary

Join Clarity as a Product Manager and become a product owner for projects related to contracts and billing products. You will be responsible for managing the product lifecycle, from requirements gathering to post-launch. This role requires strong communication and collaboration skills, experience in B2B SaaS, and a passion for delighting customers. You will work with a talented team in a fast-paced, high-growth startup environment. Clarity offers competitive pay, stock options, and comprehensive benefits, including 100% company-sponsored health, medical, and dental insurance. The company is fully remote but offers team and company-sponsored on-site events.

Requirements

• 5+ years of software product management experience, ideally in B2B SaaS
• You have strong communication skills and are adept at conveying product ideas both verbally and in writing
• You love talking to customers and finding new ways to delight them
• You are comfortable spearheading greenfield projects and showcase a drive to own impactful projects from ideation to post-launch
• You are collaborative and have experience working closely with engineers, designers, customer-facing teams, and other stakeholders
• You are able to quickly learn new domains
• You are ambitious and eager to contribute to and grow with a fast paced, high growth startup
• You are comfortable with context switching and find satisfaction in creating order from chaos

Responsibilities

• Become an expert in the contracts and billing products
• Triage and resolve product support requests from customer facing teams
• Create internal and external facing product documentation
• Engage directly with customers to provide technical support, discover project opportunities and gather evidence
• Maintain and manage evidence in ProductLane
• Write clear, coherent product requirements that serve as a reference for other teams
• Work with engineering to create milestones that segment projects into logical, progressive checkpoints for iterative QA
• Own formal processes, such as project handoff/kickoff, check-ins, QA, and release
• Communicate with other teams about projects that will impact them
• Take responsibility for the details—PMs are accountable for ensuring high-quality work reaches customers

Preferred Qualifications

Experience with accounting and / or working on accounting software preferred

Benefits

• You will be paid competitively, receive stock options and have a variety of other benefits, including 100% company-sponsored health, medical and dental insurance
• Clarity is a fully remote work environment, but also provides both team specific and all company sponsored on-sites every year