Product Manager

Summary

Join Laka, a fast-growing insurance company transforming the industry, as a Product Manager focused on retail business growth. You will own product roadmaps and backlogs, enhancing product appeal and driving adoption and retention. Your responsibilities include defining and executing rider strategies, owning the end-to-end product proposition, driving customer growth, leveraging customer insights, collaborating with other teams, identifying expansion opportunities, and leading integration efforts. Success requires 3-5 years of product management experience in consumer-focused environments, enthusiasm for cycling, strong product discovery and prioritization skills, excellent communication, and a proven ability to deliver impactful product initiatives. Insurance experience is not required; Laka provides training and upskilling. The role requires authorization to work in the UK.

Requirements

• Bringing 3-5 years of proven experience in product management, ideally gained within consumer-focused environments
• Demonstrating genuine enthusiasm and empathy for cycling (we'll equip you with all the latest cycling industry knowledge)
• Leading rigorous and structured product discovery and priotisation processes, leveraging both quantitative data and qualitative user insights
• Writing clear, precise, and actionable requirements to guide Insurance, Design and Engineering teams effectively
• Excelling in cross-functional communication, enabling seamless collaboration and efficient product development processes
• Consistently delivering impactful product initiatives that drive measurable business objectives

Responsibilities

• Define and execute the strategy for our riders, clearly shaping our retail product roadmaps
• Own the end-to-end product proposition, collaborating with our pricing, insurance product and go-to-market team
• Drive customer growth initiatives through effective onboarding strategies, proactive upselling and cross-selling, and retention-focused lifecycle management
• Continuously build and leverage customer insights in collaboration with the go-to-market teams to ensure products are tailored effectively for each market
• Work closely with the Product Lead for Commercial to leverage synergies across both roadmaps for our riders and partners
• Identify and pursue opportunities to expand our product offerings into new countries, additional insurance categories, and complementary services
• Lead collaboration with the Platform team on integrating acquired businesses and managing complexity to ensure seamless transitions
• Closely collaborate with Design and Engineering teams to translate customer insights into clearly defined features, managing delivery from concept to launch

Benefits

• Lunch on us - £15 every first Wednesday of the month to enjoy lunch on Laka - pop out locally with people in the office, or order-in at home, the choice is yours
• Company-wide events - we love getting everyone together as much as possible - expect regular events throughout the year, for team building, bonding, and general good old-fashioned fun!
• Monthly socials - as if quarterly company events weren't enough, we also give each office a budget for a monthly social activity (think anything from low-key dinner & drinks through to adventure golf, paddleboarding, bowling, electric darts, trampoline parks and more!)
• Laka swag - we'll give you some lovely Laka kit to get you started, including a jumper & t-shirts so you can feel (& look) like part of the family
• Laka credit - for all you cyclists, we'll give you £10 credit per month towards insuring your bike(s) with us - plus give you access to a bunch of cycling industry discounts