Product Manager

Summary

Join Laka, a fast-growing insurance company transforming the cycling insurance industry, as a Product Manager focused on Retail business growth. You will own product roadmaps, improve product attractiveness, drive adoption and retention, and collaborate with various teams. This role requires 3-5 years of product management experience in consumer-focused environments and a passion for cycling. Laka offers a remote-first work environment, company-wide events, monthly socials, Laka swag, and Laka credit for cyclists. The company is committed to diversity, equity, inclusion, and belonging.

Requirements

• Bring 3-5 years of proven experience in product management, ideally gained within consumer-focused environments
• Demonstrate genuine enthusiasm and empathy for cycling (we'll equip you with all the latest cycling industry knowledge)
• Lead rigorous and structured product discovery and priotisation processes, leveraging both quantitative data and qualitative user insights
• Write clear, precise, and actionable requirements to guide Insurance, Design and Engineering teams effectively
• Excel in cross-functional communication, enabling seamless collaboration and efficient product development processes
• Consistently deliver impactful product initiatives that drive measurable business objectives
• Have permission to work in the UK as we're unable to provide visa sponsorship for any of our current roles

Responsibilities

• Define and execute the strategy for our riders, clearly shaping our retail product roadmaps
• Own the end-to-end product proposition, collaborating with our pricing, insurance product and go-to-market team
• Drive customer growth initiatives through effective onboarding strategies, proactive upselling and cross-selling, and retention-focused lifecycle management
• Continuously build and leverage customer insights in collaboration with the go-to-market teams to ensure products are tailored effectively for each market
• Work closely with the Product Lead for Commercial to leverage synergies across both roadmaps for our riders and partners
• Identify and pursue opportunities to expand our product offerings into new countries, additional insurance categories, and complementary services
• Lead collaboration with the Platform team on integrating acquired businesses and managing complexity to ensure seamless transitions
• Closely collaborate with Design and Engineering teams to translate customer insights into clearly defined features, managing delivery from concept to launch

Benefits

• Lunch on us - £15 every first Wednesday of the month to enjoy lunch on Laka - pop out locally with people in the office, or order-in at home, the choice is yours
• Company-wide events - we love getting everyone together as much as possible - expect regular events throughout the year, for team building, bonding, and general good old-fashioned fun!
• Monthly socials - as if quarterly company events weren't enough, we also give each office a budget for a monthly social activity (think anything from low-key dinner & drinks through to adventure golf, paddleboarding, bowling, electric darts, trampoline parks and more!)
• Laka swag - we'll give you some lovely Laka kit to get you started, including a jumper & t-shirts so you can feel (& look) like part of the family
• Laka credit - for all you cyclists, we'll give you £10 credit per month towards insuring your bike(s) with us - plus give you access to a bunch of cycling industry discounts