Product Manager

Summary

Join Masabi, a company revolutionizing fare payment for public transport globally, as a Product Manager. You will lead the roadmap for the rider-facing mobile app and web portal, impacting millions of users. This role demands strong mobile product management experience, user empathy, and the ability to balance user needs with technical constraints. You will collaborate with engineering, design, and stakeholders to deliver impactful solutions. This is an opportunity to build meaningful products with a global reach. The position offers a remote or hybrid work model (UK based).

Requirements

• A purpose-led product thinker who thrives in a collaborative environment
• Natural problem solver with a track record of building and shipping mobile apps or complex user-facing features
• Comfortable in dynamic, agile environments, with an action bias and the ability to adapt quickly to change
• Skilled at fostering cross-functional collaboration, bringing together diverse perspectives to shape a clear and compelling product vision
• Technically fluent: able to speak the language of engineers, even if you're not writing the code yourself
• Empathetic and curious, with a user-first mindset and a passion for improving lives through better design and tech
• Clear and thoughtful communicator, fluent in English, who adjusts their style to suit the audience and context
• A team player at heart: open, honest, and energised by working with others toward a shared mission

Responsibilities

• Own and evolve the end-to-end product lifecycle for the rider app and web portal, from discovery and definition through to launch and iteration
• Partner with transit agencies, internal teams, and riders to translate real-world needs into impactful features
• Define and shape new capabilities using tools such as user journeys, prototypes, and product briefs
• Work closely with engineers and designers to ensure features are not just built, but built right for users
• Balance competing priorities and constraints to create coherent, accessible and delightful experiences across devices and use cases
• Stay ahead of evolving UX patterns, accessibility standards, and rider expectations, grounding decisions in data, research, and insight
• Bring creativity, clarity, and momentum, identifying opportunities, removing blockers, and pushing forward, together

Benefits

• 25 days of holiday per year plus the option to buy another 5 days pro-rated
• Private Healthcare via AXA, including pre-existing conditions and mental health
• Life Insurance
• Menopause support
• Choice of workstation
• Ability to work for up to 3 months per year from any country in the world (certain limitations)
• Pension scheme
• Training allowance of up to £1000 per year
• ��200 annual allowance for any home office need or improvement
• Enhanced family leave pay
• Cycle to work scheme
• Fun and collaborative environment with a focus on making a difference in the world