Product Manager

Summary

Join NEC Housing as a Product Manager and contribute to the development of cutting-edge products for the Social Housing sector. You will be responsible for market research, collaborating with customers, defining product requirements, working with development and QA teams, and producing product documentation. The role involves building business cases, managing 3rd party requirements, defining product roadmaps, and supporting sales activities. Experience in UK Social Housing and with NEC Housing and Go-Mobile platforms is essential. This position offers opportunities for growth and progression within the Product Team or the wider business. Make a lasting impact in the Housing sector by joining our team!

Requirements

• Experience in UK Social Housing, either as a customer or software solution provider
• Experience of NEC Housing and Go-Mobile platforms in the social housing sector
• Strong knowledge of project life-cycle, methodologies, and delivering projects on time and budget
• Experience in defining product enhancements, UI/UX design, and Agile new product development
• Experience with housing management systems or related software
• Excellent presentation and communication skills

Responsibilities

• Carry out market research to understand legislative, regulatory, competitive, economic landscape, as well as changing market drivers for your business process areas
• Be part of the team with expertise in mobile working, with the ability to deal with queries from customers and internal stakeholders
• Collaborate with customers through co-design workshops, User Group sessions and customer meetings to fully understand what’s happening in the sector and how this influences customer requirements
• Define customer business needs and objectives to ensure that NEC Housing products and solutions meet or exceed customer/market expectations
• Define requirements, user stories and wireframes for new product developments and work closely with the development and QA teams to ensure the delivery of solutions that achieve customer outcomes
• Work with Technical Authors to produce / review product documentation
• Build business cases to define market uptake, pricing and margin analysis
• Identify any 3rd party requirements to complete the user requirements. Liaise and manage requirements with 3rd party suppliers, systems integrators or other organisations as required
• Define the roadmap for your product area(s)
• Assist the Pre-Sales/Sales team with the production, review and management of bid responses, sales proposals and quotations, as required
• Produce and deliver presentations for both customer and internal audiences
• Support product launch activities

Preferred Qualifications

• Technical understanding of relational databases and SQL would be beneficial
• Proven ability to build relationships and understand client perspectives
• Effective time management and resource allocation
• Strong decision-making skills
• Full, valid UK/EC driving license for travel
• Experience in end-to-end product life cycle management
• Experience of designing digital solutions for the social housing sector, including mobile apps and web platforms
• Proficiency in tools like Figma, JIRA

Benefits

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/sell
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A selection of flexible benefits to suit your individual needs