Product Manager

Summary

Join Sezzle's Canada product team as a Product Manager! You will support the end-to-end customer and merchant experience, designing, building, and launching new capabilities. This role focuses on launching enhancements and new products, collaborating with other product managers and engineers. You'll help ideate product enhancements, prioritize, and lead delivery, contributing to the Canada Product Roadmap. Furthermore, you will identify new revenue opportunities, develop business cases, and define product plans, acting as an internal consultant and product strategist. The position reports to the Head of Product for Canada and involves interaction with various stakeholders.

Requirements

• Bachelor's degree in Business, Finance, Computer Science, or a related field
• Proven experience as a Product Manager, preferably in the payments or fintech industry
• Experience in leading teams and/or influencing outcomes
• Proficient in SQL
• 2+ years of experience using qualitative and quantitative methodologies to understand customers' ability to explore and structure customers insights
• Strong analytical and data visualization skills
• Ability to translate product needs into technology requirements

Responsibilities

• Develop product roadmaps and work with cross-functional teams (engineering, support, risk, legal, data, etc) to achieve company-wide objectives
• Conduct primary and secondary research, including launching consumer facing surveys, to determine competitive benchmarking/market trends, and refine Sezzle’s strategic and market position
• Analyze current customer/merchant user journeys and make recommendations on improvements for critical points of communication
• Drive product development building end to end solutions with engineers and designers
• Use data to communicate prioritization of products, features and projects to key stakeholders
• Support the end-to-end experience for customers and merchants
• Design, build, innovate, and launch new capabilities
• Launch enhancements and new products in partnership with other product managers and a team of engineers
• Help ideate on product enhancements, prioritize, and lead the end the end delivery
• Help prioritize Canada Product Roadmap and lead delivery of key enhancements
• Ideate new revenue opportunities, creating business cases, defining scope, and creating initial product plans
• Support the company's cross-functional and global strategic initiatives as an internal consultant and product strategist
• Regularly interact with key stakeholders such as executive leadership, customers and/or merchants
• Work with cross-functional engineering and business teams to constantly drive product innovation

Preferred Qualifications

• Experience in payments or fin-tech
• Knowledge of customer lifecycle marketing with a strong interest in understanding and shaping consumer behavior
• Experience working in one or many of the following technology tools; Atlassian products (Jira, Confluence, etc), Figma, Stripo, Braze, Active Campaign, Mailchimp, Survey Monkey
• Knowledge of e-commerce practices from a technical perspective
• Strong stakeholder management and leadership skills

Benefits

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