Product Manager, Lifecycle & Operations

Summary

Join Workato as a Staff Product Manager for Lifecycle & Operations and define, execute the strategy to establish Workato as the leading enterprise Integration Platform Operations. Build a unified platform supporting the entire integration lifecycle, from development to deployment and monitoring. Develop and execute product strategy for a unified Lifecycle & Operations Platform. Deliver the best experience for Platform Engineers, Integration Developers, and Operations Teams. Drive innovation in CI/CD & GitOps and leverage AI to enhance deployment automation and predictive failure detection. Build end-to-end operational excellence with comprehensive observability and monitoring capabilities. Lead cross-functional execution and collaborate with engineering, UX, and GTM teams.

Requirements

• Leadership & Product Management 6+ years of product management experience in SaaS or B2B environments, specializing in DevOps, CI/CD, or Platform Engineering products
• Proven success in shipping and scaling complex platform products with measurable business impact
• Strong track record in leading cross-functional teams, influencing product strategy, and driving execution in fast-paced environments
• CI/CD & GitOps Expertise Deep expertise in CI/CD pipelines, GitOps workflows, Infrastructure as Code, and modern deployment strategies
• Strong understanding of containerization (Docker, Kubernetes), orchestration, and cloud-native architectures
• Familiar with CI/CD tools (Jenkins, GitLab CI, GitHub Actions, CircleCI) and GitOps platforms (ArgoCD, Flux, Tekton)
• Experience with cloud platforms (AWS, Azure, GCP) and their native DevOps services (CodePipeline, Azure DevOps, Cloud Build)
• Familiarity with monitoring and observability tools (Prometheus, Grafana, Datadog, New Relic) and their integration into platform workflows
• Platform Engineering & Operations Experience building developer platforms and internal tooling that improve engineering productivity
• Strong understanding of microservices architectures, service mesh technologies, and distributed systems
• Knowledge of security best practices in CI/CD pipelines including secrets management, vulnerability scanning, and compliance automation
• Experience with configuration management tools (Terraform, Ansible, Helm) and their role in platform operations
• Customer-Centric Execution Ability to deeply understand customer needs across platform teams, development teams, and operations teams
• Proven ability to translate complex technical concepts into intuitive, user-friendly product capabilities
• Skilled at collaborating with engineering, UX, security, and go-to-market teams to drive enterprise adoption
• Analytical & Data-Driven Decision Making Strong ability to use customer research, data analytics, and competitive insights to inform product decisions
• Experience analyzing large-scale platform usage to optimize developer experience and operational efficiency

Responsibilities

• Leadership in Enterprise Integration Operations
• Develop and execute the product strategy for a unified Lifecycle & Operations Platform supporting Test, Deploy, Monitor, and Governance
• Define and prioritize the roadmap for a leader in Enterprise Grade Integration Platform
• Deliver the best experience for Platform Engineers, Integration Developers, and Operations Teams
• Drive Modern CI/CD & GitOps Innovation
• Build industry-leading CI/CD capabilities that enable rapid, reliable deployment of integration workflows across multi-cloud and hybrid environments
• Implement GitOps methodologies to provide declarative, version-controlled application deployment
• Leverage Configuration as Code principles to automate environment provisioning and management of environment variables and settings
• Integrate advanced testing frameworks including unit testing, integration testing, and end-to-end workflow validation
• Drive AI-Powered Lifecycle & Operations Innovation
• Leverage AI to enhance deployment automation, predictive failure detection, and intelligent rollback capabilities
• Integrate machine learning to optimize CI/CD pipeline performance, reducing deployment times and improving success rates
• Implement AI-driven observability that automatically identifies anomalies, predicts integration failures, and suggests remediation actions
• Work with AI research teams to infuse intelligent automation into Workato's lifecycle services, driving continuous optimization and smarter operational decision-making
• Build End-to-End Operational Excellence
• Develop comprehensive observability and monitoring capabilities with distributed tracing, metrics collection, and intelligent alerting
• Build advanced deployment strategies including blue-green deployments, canary releases, and progressive delivery
• Ensure platform capabilities support enterprise requirements for security, compliance, audit trails, and governance
• Create self-service capabilities that enable development teams to independently deploy and manage their integration workloads
• Lead Cross-Functional Execution
• Collaborate with engineering, UX, and GTM teams to ensure seamless feature adoption
• Inspire confidence in GTM teams and customers to see Workato as the innovative leader in Integration Platform Operations
• Act as a thought leader internally and externally, driving customer trust and enterprise adoption