Product Owner

Summary

Join our public safety analytics and data platform team as a Product Owner to connect stakeholders, technical teams, and end-users, ensuring our product meets the needs of public safety professionals and boosts operational efficiency.

Requirements

• Five years of experience in B2B SaaS product management
• Technical product management experience is advantageous
• Daily, hands-on collaboration with engineering teams
• Exceptional written and verbal communication abilities
• Demonstrated success in launching products and features for clients
• Experience working closely with internal stakeholders
• Proficient in communicating with clients and third-party vendors
• Strong knowledge of the Software Development Life Cycle (SDLC)
• Familiarity with Agile methodologies is required

Responsibilities

• Collaborate with law enforcement agencies, emergency services, and other stakeholders to gather requirements and feedback
• Act as the primary point of contact for stakeholders, addressing their needs and concerns
• Meet with internal stakeholders to seek input and prioritize initiatives
• Leverage your understanding of our end users and market demands to contribute to the product vision and roadmap
• Prioritize and define the product backlog based on stakeholder input, business value, and technical feasibility
• Establish key performance indicators (KPIs) to assess product success and user satisfaction
• Use data-driven insights to continuously iterate and enhance the product
• Stay updated on industry trends and regulatory changes affecting public safety data
• Prioritize the product backlog in line with stakeholder input, business value, and technical feasibility
• Write clear, actionable user stories and acceptance criteria for development teams
• Weekly grooming with the team to maintain a healthy backlog with prioritized stories ready for development
• Work closely with UX/UI designers to ensure a user-centric product design
• Partner with engineering teams to facilitate the successful delivery of product features, ensuring alignment with technical capabilities
• Collaborate with growth, client support, and client success teams to roll out and promote adoption among clients
• Develop training materials and provide support to end-users to maximize product adoption
• Advocate for users to ensure a positive and productive experience

Preferred Qualifications

Preferred experience in developing technical products, including analytics, data conversion, and integrations