Professional Services Consultant

Summary

Venafi is seeking a customer-focused Professional Services Consultant to join their team and protect many of the largest organizations in the world. The role involves providing expert guidance on the implementation of Venafi TLS Protect Datacenter and TLS Protect Cloud Platforms, with a focus on Machine Identity Protection.

Requirements

• 3-5 years of cloud software deployment experience (internal or external) across various technologies with Windows and non-Windows administration
• Experience in a client facing role with ability to make recommendations on a network
• An expert understanding of Public Key Infrastructure (PKI) including technology, standards, and implementations
• Experience implementing multi-tier PKI solutions for enterprise customers including design, implementation, and support
• Experience using Docker, Kubernetes, and Hashicorp Vault (or similar DevOps tools)
• Direct working experience with cloud technologies (Amazon AWS, Microsoft Azure, or Google Cloud)
• IT system administration experience (systems management, networks, firewalls) in an enterprise environment
• Experience with user directory technologies for authentication (e.g., LDAP, Active Directory)
• Hands-on experience with Microsoft Windows Server configuration, deployment, and troubleshooting
• Direct experience with Unix and Linux configuration and troubleshooting
• Experience with technologies that heavily use TLS/SSL encryption (e.g., F5, Netscaler, IIS, Apache, WebLogic, WebSphere, etc.) desirable
• Demonstrated proficiency with server virtualization technologies (VMWare, HyperV)
• Database administration (MSSQL) experience, especially installation, configuration, and management
• A working understanding of ITIL processes and systems in an enterprise environment

Responsibilities

• Serve as a subject matter expert regarding Machine Identity Protection using the Venafi Protect DataCenter and TLS Protect Cloud Platform for customers and internal teams
• Lead the design, strategy, and adoption of Venafi products in customer environments
• Identify and document best-practices, especially in areas of expertise regarding DevOps and Cloud integrations
• Identify and design repeatable designs for deployments of Venafi Protect DataCenter and TLS Protect Cloud Platform
• Work closely with customers, sales, Venafi project managers, and architects to ensure solutions meet customers' needs, keeping all parties up to date on progress and any issues that are encountered
• Work closely with Venafi customer support and customers to troubleshoot and resolve issues
• Establish and maintain effective working relationships with customers at all levels
• Work with Venafi Product Management to ensure through feedback that Venafi products are increasingly easier to use and deploy for customers

Preferred Qualifications

• 7+ years of experience working with enterprise IT environments in a PKI, Identity Access Management, or security role
• At least 1 year of experience deploying software within an enterprise environment, preferably for a software product company
• Previous experience in a consultative or Professional Services role a plus
• Industry recognized security certifications (CISSP, GIAC, etc.) a plus

Benefits

• Venafi pays 90% of the monthly premium for medical insurance and 100% of the monthly premium for dental, vision, life insurance, short and long-term disability, and accident insurance for both team members and their families
• Venafi offers an open time off policy and observes 12 holidays each year
• Venafi offers a 401(k) with company matching, company HSA contribution, 2x salary employer-paid life insurance, parental leave, pet insurance, fertility, adoption and surrogacy benefits!