Program Manager

Summary

Join Method, a global design and engineering consultancy, as a Program Manager! In this role, you will bridge the gap between internal product development teams and external clients, ensuring seamless alignment. Lead cross-functional teams of product managers, designers, engineers, and testers to exceed customer expectations. You will guide projects from ideation to delivery, acting as a program management consultant in a fast-paced environment. Manage budgets, create project documentation, and proactively communicate project details. Identify new opportunities and contribute to improving project management best practices. This position requires consulting experience, a bachelor's degree, and 3+ years of experience managing complex product development projects.

Requirements

• Consulting environment and/or agency client services experience required
• Bachelor’s degree required
• 3+ years experience managing large complex product development projects for enterprise organizations
• Excellent planning and organizational skills with the ability to prioritize and negotiate
• Ability to quickly grasp and solve complex customer and business problems
• Excellent oral and written communication skills needed to communicate with a client’s organization
• Travel as needed (less than 25%)

Responsibilities

• Drive client value through all aspects of the digital product lifecycle from ideation to definition to delivery acting as a program management consultant in a fast paced client services environment
• Act as a cross functional leader supporting teams with product management, design, engineering, and QA
• Lead enterprise client engagements in product delivery as a strategic project, client, and people leader
• Demonstrate competency in all core program management capabilities with internal teams and clients including:Project Scoping & Delivery Workstream PlanningAgile Product Delivery (App Team Design & Management)Project Stakeholder Alignment & Initial Goal SettingProject Health Reporting & AnalyticsVendor & Global Resource ManagementClient & Steering Committee Relationship ManagementProject Operations & Financial Management
• Manage Cross Functional Teams
• Define scope, goals, and deliverables that support business goals in collaboration with all stakeholders
• Manage budgets for large programs and facilitate resourcing needs for effective delivery on key client projects
• Create and maintain all project documentation including status reports, work plans, risk logs, and presentations
• Proactively communicate project details across all levels of the organization in a clear and concise manner
• Listen to clients and team member’s feedback to improve the firm’s holistic program management capabilities
• Identify adjacent opportunities within active client projects and partner with sales on opportunity pursuits
• Assist in developing project management and product management best practices to improve the firm’s delivery

Preferred Qualifications

• Graduate degrees preferred
• PMP, CSM, SAFE, and/or ACP certifications are a plus

Benefits

• Continuing education opportunities
• Paid time off and work-from-home policies
• Complementary private medical and dental coverage
• Fondo de ahorro
• Life insurance
• Health and wellness programs
• Parental leave
• Additional benefits including: IMSS, Aguinaldo, food vouchers