Program Manager

Summary

Join our expanding Portfolio Management team as a highly experienced Program Manager! Lead and oversee the successful delivery of complex projects and programs, adhering to strict constraints. You will mentor junior team members, support Portfolio Managers on large initiatives, and drive strategic outcomes. This senior-level role requires extensive experience in program and project management, strong leadership skills, and expertise in budget management. The ideal candidate will possess relevant certifications and a proven track record of success. We offer a competitive compensation package, including unlimited PTO, company-funded 401k contributions, zero-cost health insurance, and paid parental leave.

Requirements

• PMI PMP certification required or Preference will be given to candidates with PfMP or PgMP certification through PMI
• Certification must be listed in PMI registry online
• Expertise in budget management and financial reporting required
• Minimum of 8-10 years of experience in project management, with at least 3 years in program management
• 5 years of external client-facing experience handling multiple clients at one time
• Experience managing large-scale global projects, especially those involving coordination of multiple large teams and subcontractors across different locations
• Proven track record of delivering projects on time, within scope, and within budget
• Proficiency in project management software such as Smartsheet, Microsoft Project, or similar tools for planning, tracking, and reporting project progress
• Proven ability to use collaboration tools like Slack, Zoom, and Google Workspace for effective communication and coordination
• Exceptional leadership and team-building skills to motivate and manage diverse teams, including subcontractors and internal staff
• Excellent communication skills, both written and verbal, for effective interaction with clients, stakeholders, and team members
• Proven experience in mentoring and coaching junior project managers and team members
• Exceptional organizational skills to manage multiple projects simultaneously and ensure alignment with strategic objectives
• Strong analytical and problem-solving skills to address project challenges and ensure successful outcomes
• Exceptional ability to identify and handle project risks and issues, including dispute resolution and negotiation
• Proven ability to handle contract negotiations and project change orders
• Bachelors required
• Must be located in the USA

Responsibilities

• Strategize, implement, and maintain program initiatives that align with organizational objectives
• Develop program roadmaps for prospective clients that can be converted into action by other project management team members
• Develop program assessment protocols for evaluation and improvement
• Maintain organizational standards of satisfaction, quality, and performance
• Oversee multiple project teams to ensure program goals are achieved
• Lead complex initiatives as primary PM as required
• Manage budget and funding channels to maximize productivity
• Lead and manage medium to large-scale IT projects from initiation through to completion, ensuring adherence to scope, quality, time, and cost constraints
• Oversee data center migrations and cloud strategies, applying industry best practices and innovative approaches to ensure successful execution
• Analyze project scope of work to determine time frame, funding limitations, and appropriate lifecycle for delivering projects
• Identify and schedule project deliverables, milestones, and required activities
• Provide leadership and motivation to program and project team members throughout the project life cycle and lead efforts to establish a work plan for project activities, iterations, or phases
• Develop and implement comprehensive communication plans, conduct risk assessments, create mitigation strategies, and manage stakeholder engagement and project documentation
• Ensure project objectives align with business goals by coordinating activities, managing schedules, and adhering to budget constraints
• Oversee the Profit and Loss (P&L) aspects of projects, closely monitoring financial performance, including revenue, costs, and margins, to ensure profitability targets are met or exceeded
• Prepare regular project status reports, adjusting schedules or plans as necessary to ensure project milestones are achieved
• Oversee multiple projects ensuring they meet client requirements and company standards
• Oversee and support team members responsible for coordinating logistics for teams of 20-125+ technicians, ensuring efficient travel arrangements and accommodations are organized effectively
• Ensure compliance with all contractual obligations and quality standards
• Follow Myriad360’s program and project management processes and methodologies to deliver successful client-focused outcomes
• Other duties as assigned

Preferred Qualifications

• Master’s degree. Information technology systems or computer science degree is a plus
• Mid-Large scale cloud migrations and experience with deploying hybrid cloud strategies
• Understanding and/or knowledge of Firewall, Endpoint Security, Identity Access Management (IAM)
• Expertise in Smartsheet entire suite including worksapps is preferred but not required

Benefits

• Unlimited Paid Time Off (PTO)
• Incentive compensation plans for all employees
• Company-funded 401k contributions
• Zero-cost employer-covered health insurance
• Paid Parental Leave
• Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop