Project Coordinator

Summary

Join Masabi, a company revolutionizing fare payment for public transport, as a Project Coordinator. Support the rollout of our next-generation fare payments platform across 60+ transit agencies. Guide agencies through their migration, acting as their primary contact. Collaborate closely with internal teams to ensure smooth transitions. This is a fully remote role, open to candidates based in Colombia only. The position requires strong organizational skills, excellent communication in English and Spanish, and experience in project coordination or implementation support. Masabi offers various benefits including paid vacation, private healthcare, and a monthly team bonding allowance.

Requirements

• Experience in project coordination, delivery, onboarding, or implementation support
• Highly organised, detail-focused, and proactive
• Strong verbal and written communication skills in both English and Spanish
• Comfortable interacting with external customers and internal cross-functional teams
• Able to manage multiple projects calmly and effectively
• Have a proactive and solution-oriented mindset
• Comfortable using tools such as Google Workspace, Jira, Confluence, Trello, or similar

Responsibilities

• Serve as the primary contact for a group of transit agencies during their platform migration
• Manage agency-level plans, timelines, milestones, and risks
• Coordinate tasks across internal teams (Launch Operations, Customer Success, Product, Engineering, Account Management)
• Document project activities, manage action items, and escalate risks or blockers
• Execute migration activities as directed by the Program Manager
• Provide regular reporting for internal stakeholders
• Ensure each migration meets our quality standards and timelines

Preferred Qualifications

• Experience in SaaS, mobile apps, or transit tech
• Familiarity with project methodologies (e.g., Agile, Waterfall)
• Understanding of software deployments, data migrations, or QA processes
• Basic knowledge of change management or business analysis

Benefits

• 15 days paid vacation for each year of service plus 18 public holidays
• Private Healthcare
• Monthly team bonding allowance
• Menopause support
• Choice of a workstation
• Ability to work for up to 3 months per year from any country in the world
• Fun and collaborative environment with a focus on making a difference in the world
• In addition to the above, as an employee, you will also have access to a training allowance of up to $750 USD and $250 USD to spend on your home office every year