Project Coordinator

Summary

Join Masabi, a global leader in fare payment technology, as a Project Coordinator to support the rollout of our next-generation platform across 60+ transit agencies. This fully remote role, open to Colombia-based candidates only, requires managing agency-level plans, coordinating tasks across internal teams, and ensuring smooth transitions. You will serve as the primary contact for multiple agencies, documenting project activities and escalating risks. The ideal candidate possesses project coordination experience, strong communication skills in English and Spanish, and proficiency in tools like Google Workspace and Jira. Masabi offers a collaborative environment and various benefits, including paid vacation, private healthcare, and a team bonding allowance.

Requirements

• Experience in project coordination, delivery, onboarding, or implementation support
• Highly organised, detail-focused, and proactive
• Strong verbal and written communication skills in both English and Spanish
• Comfortable interacting with external customers and internal cross-functional teams
• Able to manage multiple projects calmly and effectively
• Have a proactive and solution-oriented mindset
• Comfortable using tools such as Google Workspace, Jira, Confluence, Trello, or similar

Responsibilities

• Serve as the primary contact for a group of transit agencies during their platform migration
• Manage agency-level plans, timelines, milestones, and risks
• Coordinate tasks across internal teams (Launch Operations, Customer Success, Product, Engineering, Account Management)
• Document project activities, manage action items, and escalate risks or blockers
• Execute migration activities as directed by the Program Manager
• Provide regular reporting for internal stakeholders
• Ensure each migration meets our quality standards and timelines

Preferred Qualifications

• Experience in SaaS, mobile apps, or transit tech
• Familiarity with project methodologies (e.g., Agile, Waterfall)
• Understanding of software deployments, data migrations, or QA processes
• Basic knowledge of change management or business analysis

Benefits

• 15 days paid vacation for each year of service plus 18 public holidays
• Private Healthcare
• Monthly team bonding allowance
• Menopause support
• Choice of a workstation
• Ability to work for up to 3 months per year from any country in the world
• Fun and collaborative environment with a focus on making a difference in the world
• In addition to the above, as an employee, you will also have access to a training allowance of up to $750 USD and $250 USD to spend on your home office every year