Project Coordinator

Summary

Join Lead, a fintech building banking infrastructure, as a Project Coordinator! You will play a pivotal role in ensuring an outstanding client experience for internal stakeholders and fintech partners. Reporting to a Senior Program Manager, you will facilitate project planning, execution, and completion. You will also act as a liaison between program managers and stakeholders, ensuring effective communication. Key responsibilities include managing multiple projects, advocating for change management, and providing regular project status updates. This role requires a bachelor's degree, 0-2 years of project management experience, and excellent communication and organizational skills. Lead offers competitive compensation, comprehensive benefits, and a dynamic work environment.

Requirements

• A bachelor's degree or equivalent
• 0-2 years of project or program management experience
• Comfort with program/project management tools like Asana, GSuites, Confluence, or ability to learn new systems and team workflows quickly
• Excellent technical troubleshooting and process implementation skills
• Ability to plan, set priorities, organize, and coordinate work with others
• Be action-oriented, with strong organization skills and attention to detail
• Are client-obsessed and have a desire to deliver high customer service to team members and candidates
• Have excellent communication skills coupled with a passion for business and technology
• Thrive working in a fluid environment with high autonomy

Responsibilities

• Lead and coordinate internal facing partnership projects, inclusive of managing deliverables, ongoing requests and tracking progress of Partner onboarding and expansions
• Manage reporting and tracking of partner onboarding and ongoing program management activities such as open requests, past due items and setting up needed workspaces via various program and project management tools
• Create and oversee the rollout of Asana spaces to external and internal stakeholders, inclusive of developing processes, rules and workflows, roll out schedules, and training stakeholders
• Facilitate content governance and change management across external-facing materials, ensuring consistency and maintaining version control
• Develop, design and maintain partnership metrics and reporting (including program onboarding status, dependencies or roadblocks)
• Communicate project expectations and timelines to all internal stakeholders in a timely and concise manner
• Collaborate with internal teams to gather project requirements, define scope, and develop accurate time estimates for deliverables
• Demonstrate exceptional organizational skills by effectively prioritizing workloads within and across project teams
• Support program managers in partner meetings, including meeting minutes, action item tracking, materials preparation and related logistics
• Manage all project aspects including scheduling meetings, coordinating logistics, and overseeing team activities to ensure project milestones are met
• Provide regular project status updates to team members, clients, and senior management, highlighting achievements, challenges, and next steps
• Develop repeatable and fulsome onboarding program for new team hires
• Actively participate in team initiatives aimed at achieving departmental and company objectives

Preferred Qualifications

Financial services experience (either at a financial institution or fintech company) is a plus

Benefits

• Competitive compensation, including opportunities based on experience, geographic location, and role
• Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
• Paid parental leave
• Flexible vacation policy, including PTO and paid holidays
• A fun and challenging team environment in a dynamic industry with ample opportunities for career growth