Project Coordinator

Summary

Join us as Project Coordinator at Springboard Collaborative! We're seeking a talented candidate to ensure efficient project execution, effective tool management, and high stakeholder satisfaction. As a masterful communicator and innovative thinker, you'll coordinate tasks, create operational improvement projects, and support program implementation for multiple partnerships.

Requirements

• 3+ years of project coordination experience
• 2+ years of proven experience in creating, improving, and maintaining tools, resources, and processes, as well as enabling colleagues to use them effectively
• Demonstrated success in managing and prioritizing multiple projects with simultaneous deadlines, consistently delivering high-quality outcomes
• Intermediate knowledge of project management software, with experience in applying tools effectively in real-world scenarios (i.e. Asana, Trello, Airtable)
• Familiarity with project management methodologies (i.e. Waterfall or Agile frameworks)

Responsibilities

• Achieve on-time completion of priority projects in your assigned portfolio
• Identify, develop, and pilot initiatives that achieve measurable improvements in targeted partner and organizational outcomes
• Maintain high stakeholder satisfaction as measured by seasonal surveys
• Master tasks and workflows while delivering high-quality project work and communication across departments, fostering positive relationships, and leveraging resources for support
• Coordinate tasks and projects that facilitate the implementation of Springboard’s product and improve internal operations
• Create and implement small-scale operational improvement projects
• Utilize synchronous and asynchronous communication to drive for on-time completion of project tasks and milestones by all account team members so that there are limited to no delays in service provided to our external customers
• Negotiate risk mitigation plans and accurately manage changes to projects and their timelines with appropriate people
• Setup projects and additional discrete tasks for assigned partnerships and ensure tasks are assigned with appropriate due dates
• Support Internal account teams with external partners
• Support partnerships of varying complexity and will work with pilots, customizations, RFPs, and new district engagements
• Attend and actively participate in external meetings to support program operations as needed
• Understand stakeholder motivations, facilitate conversations about and manage stakeholder expectations of operations and operational timelines
• Collaborate with and advise account team members on sharing operational information with external partner staff
• Create, populate, and maintain partner profiles for all assigned partnerships
• Coordinate system and cross-departmental tasks for all assigned projects through proactive and timely communication
• Support SBC's internal team and its initiatives
• Attend and participate in all internal team and organizational meetings while continuously working to identify information that will help you and the team develop
• Collect feedback on your performance and share feedback with others to improve on lessons learned
• Collaborate with process, tool, and resource owners to improve work processes and flow
• Proactively contribute to various tasks and take on diverse responsibilities to meet evolving organizational needs
• Manage and find ways to continuously improve upon operational tools and resources
• Identify and understand how processes, tools, and resources relate to tasks, workflow, and people and recommend improvements or new creations
• Train and enable team members across the org to effectively use tools for successful project execution
• Actively seek feedback and collaborate with colleagues on tool and resource improvements

Benefits

• Medical insurance with a cash stipend for those who waive Springboard coverage
• We’ll take care of it - We fully cover your vision & dental insurance premiums, plus your short & long-term disability coverage
• Securing your future - We match up to 6% of your salary in 403(b) retirement contributions after your first twelve months at Springboard
• Paid Time Off (PTO) is important - Four weeks (20 days) annually. At Springboard, time off isn’t earned. Everyone gets access to their time at the start of the calendar year
• Holidays! - All 11 federal holidays, two extra floating holidays, weekdays between Christmas and New Year’s Day, Election Day, and your birthday!
• Under the weather? - We don’t cap the number of sick days available to employees
• Paid Leave - Parental Leave (12 weeks after the first 6 months of employment). Marriage Leave (five days)
• Technology - All employees receive a Springboard laptop
• Your wellness is a priority - Our Employee Assistance Program (EAP) provides support for stress/anxiety, finance, law, family, substance abuse, grief, and more