Summary
Join a cutting-edge AI company that's revolutionizing how organizations manage knowledge. This fast-growing team is building technology that helps businesses work smarter by combining intelligent automation with real-time collaboration tools. They are seeking a Project Coordinator to support customer engagements by attending meetings, tracking action items, and ensuring follow-ups are completed. This remote position offers the opportunity to work for a US-based company and contribute to a team shaping the future of knowledge sharing.
Requirements
- 2+ years of experience in Sales Support, Customer Success, or Project Coordination
- Strong organizational and task management skills
- Experience using task management platforms (e.g., Asana, Monday.com, etc)
- Excellent written and verbal English communication skills
- Ability to work independently while coordinating with multiple teams
Responsibilities
- Attend Project customer meetings to take notes, track discussions, and document action items
- Ensure all tasks assigned during meetings are captured, documented, and followed up on
- Work closely with the Project Team Lead and Sales/Customer Success teams to distribute and track post-meeting deliverables
- Use various systems to log meeting summaries, customer insights, and next steps
- Assign, track, and follow up on action items for both internal teams and customers
- Assist in CRM hygiene by updating contact records, ensuring accurate data entry, and maintaining engagement history
- Conduct pre-meeting research to prepare the team with insights about client needs, company details, and industry trends
- Coordinate internally with Sales, Marketing, and Customer Support to align on engagement strategies
- Support analysis and outreach efforts, ensuring data and insights are effectively leveraged
- Leverage tools to automate meeting notes, task tracking, and CRM updates
- Identify opportunities to improve workflow efficiencies within Project engagements
- Provide feedback to enhance meeting support and follow-up processes
Benefits
- Competitive salary
- This is a full-time, long-term position
- The position is immediately available and requires entering into an independent contractor agreement with TLNT
- Work from home
- Monday through Friday, 8 am to 5 pm (+/- 1 hour accepted) - PST
- Additional perks