Project Coordinator

Summary

Join Upstream USA as a Project Coordinator (PC), Practice Transformation, providing administrative and coordination support to our Practice Transformation teams. You will serve on a team dedicated to providing technical assistance to external healthcare organization partners. Key responsibilities include coordinating meetings and training logistics, data entry into various platforms (Salesforce, Asana), managing material distribution, and supporting data-driven quality improvement. The role requires 1-2+ years of experience coordinating events or projects, proficiency in G Suite and Microsoft Office, excellent communication skills, and the ability to manage multiple priorities. A valid driver's license is required, and up to 35% business travel is expected. Upstream offers a comprehensive benefits package including medical, dental, vision, life insurance, disability, 401k, generous PTO, parental leave, and professional development.

Requirements

• 1-2+ years of experience coordinating events, meetings, and/or program activities/projects. Healthcare experience is a plus
• Demonstrated ability to support across multiple projects and supervisors with competing priorities
• Proficiency in G Suite, Microsoft Word, Excel, PowerPoint, and quick learner of new software/programs
• Excellent verbal and written communication skills with ability to work independently and collaborate with timely coordination with other team members
• Demonstrates effective multitasking, and organizational skills with keen attention to detail to complete competing priorities in timely manner
• Service-orientation/mindset
• Ability to work independently and manage/prioritize workload and be able to foster and maintain relationships with team members, leadership and external HCO stakeholders
• Possesses highly collaborative approach
• Valid driver's license required

Responsibilities

• Serve as the project coordinator of practice transformation activities and key integrator of information and process intended to drive the delivery of high quality support to healthcare partners
• Convert received content on HCO activities into standardized status reports
• Enter HCO implementation notes, communications, and resources into various data and technical platforms (e.g. Salesforce and Asana)
• Drive scheduling/coordinating larger meetings for HCO-facing work
• Coordinating various steps and logistics to support HCO partners through the Upstream Training process
• Purchase and manage the distribution of materials to HCOs, including, Patient Education Materials, appreciation gifts, and supplies, as needed
• Enter HCO related expenses and grants into budgets
• Support data-driven quality improvement through developing expertise in available data platforms, including Azara, IMAT and Salesforce, and retrieving and validating reports for the PT team, leadership, and HCO partners
• Develop knowledge and gain HCO facing experiences in supporting key meetings such as the program kick-off meeting
• Support PTL in planning for and managing HCO-site visit logistics
• Additional duties as assigned

Preferred Qualifications

Bachelor’s Degree is desirable but not required

Benefits

• Medical
• Dental
• Vision
• Life insurance
• Long and short term disability
• 401K with a match
• Generous vacation, personal, sick and holiday time off
• Parental leave
• Professional development
• A fitness and cell phone allowance for all full time employees and part time employees who work a minimum of 24 hours per week