BigID is hiring a
Project Manager

Summary

The job is for a client-facing project manager at BigID, a leading data security and privacy startup. The role involves managing enterprise software implementation projects, working closely with clients, and ensuring successful deployment of BigID solutions. The company offers remote work, flexible hours, equity participation, comprehensive health insurance, learning and development opportunities, and other benefits.

Requirements

• 3+ years of project management experience within the Information Technology/ SaaS space
• 2+ years in a customer-facing role managing enterprise software implementation and/or hands-on technical activities within enterprise environments
• Self-starter
• Ability to demonstrate excellent verbal and written communication skills
• Experience with other privacy, data or security products
• Bi-Lingual in Spanish & English

Responsibilities

• Work closely with client stakeholders to define project objectives, scope, business requirements, and associated timelines
• Plan implementation engagements and deployment efforts with BigID and client stakeholders while managing client expectations
• Engage with multidisciplinary internal and client teams to ensure a smooth rollout of BigID solutions and successful integration within customers’ environments
• Prioritize project tasks, effectively communicating project status, updates, and changes internally and externally, and working with the project team in order to meet tight deadlines
• Create and maintain comprehensive project documentation
• Create customized diagrams, documentation, or process run books meeting specific customer business requirements
• Work closely with our Services, Support, Engineering, and Product Management teams in order to document product issues, and enhancement requests raised in the field, and create and update relevant customer-specific documentation

Benefits

• Work from home with a global remote-first community
• Global Culture Corner
• Flexible PTO and Quarterly Volunteer Days
• Equity Participation
• 100% employer-covered medical, dental, and vision options available to you
• Additional insurance benefits like pet insurance and legal assistance
• Learning & Development Opportunities
• Fidelity Employer Sponsored 401K
• Robust DEI Program with several vibrant ERG communities
• Paid Parental Leave