Project Manager, Payer Operations

Summary

Join Alma, a company revolutionizing access to mental healthcare, as a Project Manager on the Payer Success team. You will act as a crucial link between insurance partners and internal teams, leading projects that boost Alma's growth and solidify its standing. Key responsibilities include managing payer operations projects, fostering collaboration, and optimizing efficiency. This role demands strong project management skills, healthcare experience, and proficiency in relevant tools. Alma offers a remote-first work environment and a comprehensive benefits package, including health insurance, 401k, wellness stipends, and generous paid time off.

Requirements

• Have 2-5 years of Healthcare, Payer, Project Management or related experience
• Have experience utilizing Project Management tools such as Asana
• Have an analytical mindset and are proficient in Excel or Google Sheets
• Have experience navigating sudden shifts in priority and are comfortable in ambiguous and nuanced settings
• Have experience introducing new processes or systems within a payer organization that requires effective change management
• Have experience navigating and mitigating risks associated with project management, including scheduling, resources, and stakeholder management
• Have the ability to recognize opportunities for process improvement and drive the implementation of those improvements
• Have the ability to present ideas and bodies of work to small and large audiences
• Are self-directed with the ability to set priorities, plan, and organize tasks and deliverables as needs evolve

Responsibilities

• Lead expansion initiatives by tracking tasks, monitoring timelines, escalating risks, and ensuring successful project completion
• Manage day-to-day execution of payer operations projects, supporting planning, coordination, and decision-making efforts
• Develop and maintain project plans, ensuring deliverables are routed effectively and progress is communicated clearly
• Facilitate cross-functional collaboration by leading internal and external stakeholder meetings and keeping teams aligned
• Build and maintain strong relationships with key internal and external partners
• Identify and implement process improvements to enhance efficiency, scalability, and overall payer operations effectiveness

Benefits

• We’re a remote-first company
• Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans
• 401K plan (ADP)
• Monthly therapy and wellness stipends
• Monthly co-working space membership stipend
• Monthly work-from-home stipend
• Financial wellness benefits through Northstar
• Pet discount program through United Pet Care
• Financial perks and rewards through BenefitHub
• EAP access through Aetna
• One-time home office stipend to set up your home office
• Comprehensive parental leave plans
• 11 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
• Flexible PTO