Project Service Coordinator

Summary

Join D-ploy, an IT and Engineering Solutions company, as a skilled and independent Project Service Coordinator for a 10-month project. This role involves leading, mentoring, and developing a team of IT professionals while managing and optimizing the organization's IT infrastructure. You will oversee database performance and security, manage Active Directory, ensure seamless Windows domain functionality, and perform workstation migrations. The position requires strong IT architecture understanding and at least five years of IT experience, including two years in a leadership role. D-ploy offers flexible working conditions, vouchers, a referral program, professional development opportunities, a friendly international work environment, and company-sponsored events.

Requirements

• Strong understanding of IT architecture, server-client relations, databases, Active Directory, and Windows domains
• Minimum of five years of experience in the IT field, with at least two years in a leadership role
• Proficiency in using ticketing systems like Service NOW
• Familiarity with databases such as MSSQL and Oracle
• Ability to perform thorough analysis and resolve complex IT issues
• Proficient in writing clear, detailed technical documentation
• Capable of working independently and efficiently without requiring constant supervision
• Candidates must declare a criminal record no older than 3 months

Responsibilities

• Lead, mentor, and develop a team of IT/OT Application Migration Support Specialists
• Understand and manage the organization’s IT infrastructure to support business processes and goals
• Maintain and optimize the interaction between servers and clients
• Oversee the performance, integrity, and security of databases
• Manage and configure Active Directory, including group policies and user permissions
• Ensure seamless Windows domain functionality
• Perform detailed analysis and oversee workstation migrations within AD domains
• Provide hypercare support immediately after migrations to address any issues
• Write and maintain clear, concise technical documentation
• Request and manage user accesses and accounts
• Reconfigure applications to meet new operational requirements

Preferred Qualifications

• Familiarity with GxP (Good Practice) guidelines
• Fluent in English; communicative German

Benefits

• Broad range of activities, tasks, and projects
• Flexible working conditions
• Vouchers (B-day voucher, wedding, and new born surprise)
• Fishing for Friends program – our referral program
• Further development and professional advancement
• Friendly and international working environment
• Company-sponsored events