Regional Director

Summary

Join Service Experts as a Regional Director and lead a team across multiple centers in CA, SD, NE, ID, UT, or CO. This role offers full P&L responsibility, requiring you to direct operations, ensure budget and metric achievement, enforce company policies, and develop staff. You will oversee health and safety, manage resources, and drive business growth. The position demands strong leadership, financial acumen, and extensive HVAC industry knowledge. A competitive salary, bonus structure, and comprehensive benefits package are included.

Requirements

• Possess exceptional verbal and written communication skills
• Possess exceptional leadership and interpersonal skills
• Possess exceptional problem-solving skills
• Have an understanding of accounting and finance as it relates to the industry
• Have a high degree of industry knowledge in areas such as marketing, sales techniques, organization, systems and policy design, management, etc
• Possess exceptional organization and planning skills
• Have a strong understanding of general marketing and sales techniques and strategies
• Be knowledgeable in the servicing & installing commercial/residential HVAC equipment & accessories
• Have a post-secondary degree/diploma in a business or technical field
• Have 5 – 7 years of leadership and/or management responsibilities

Responsibilities

• Lead by example by coaching and supporting the SE health and safety program in the Region
• Review on a regular basis safety performance with the Center Leadership and review their responsibilities and related performance on an on-going basis
• Correct or provide the resources to correct substandard acts or conditions that you may come to light whether identified by a subordinate or personally
• Direct resources to conduct health & safety training as prescribed by the company program(s) or procedure(s)
• Conduct health and safety observations as prescribed by company program(s) or procedure(s)
• Conduct Accident/ Incident Investigations as prescribed by company program(s) or procedure(s)
• Comply with your duties as prescribed by local legal jurisdiction
• Supervise and direct the activities of General Managers and Region staff personnel so cooperation is maintained and teamwork encouraged
• Develop and maintain a clear organizational plan for business growth. Revise this plan periodically based on the direction of growth and financial capabilities of the company
• Keep all personnel clearly involved and informed about company policies and objectives
• Ensure that every coworker is responsible, accountable and rewarded for meeting company objectives
• Hire and, if necessary, terminate employees directly responsible to the Director position
• Ensure that fair and equitable policies exist for the pay of co-workers
• Evaluate the performance of employees directly responsible to the Director according the Human Resources policy
• Review with direct reports the problems concerning their co-workers, the selection, employment, promotion, assignment, discipline or dismissal of co-workers
• Plan, budget, purchase and have available all the equipment and facilities needed for the profitable operation of the Centers in assigned area
• Assure that adequate warehousing facilities are available for material and equipment. Review and enforce inventory policy and asset protection in accordance with company policy
• Establish with the Regional Sales Manager, the long and short-term sales goals of the Region and Centers
• Supervise and direct the RSM to ensure all RSC’s are performing to their highest potential and are acting in accordance with SEI policies and procedures, as well as executing related sales and marketing strategies and campaigns
• Coordinate with Regional Marketing Manager and execute an overall marketing strategy
• Coordinate with Region to execute Pricing strategy and ensure that pricing procedures and controls are in place according to SEI policy
• Supervise and direct Managers to meet or exceed KPI’s as established by RVP’s or SE
• Periodically review overall staffing requirements at both Center and Region levels to ensure they are in line with best practice guidance as provided by SEI
• Ascertain all financial information is available to management as directed on a timely basis
• Review and analyze monthly financial information and take corrective action, where necessary
• Conduct budgeting and planning activities, as needed, in coordination with Region
• Take action required to ensure overall company sales goals are met, keeping the company’s overall financial capabilities in mind

Preferred Qualifications

• Have 5-7 years’ experience in the HVAC/Refrigeration Industry
• Have a strong understanding and overall knowledge of the residential and commercial HVAC/Refrigeration industry

Benefits

• Competitive Pay, including incentive opportunities for many positions
• Paid Time Off and Company Holiday Pay
• Medical /Dental /Vision Insurance programs
• 401(k) Retirement Savings Plan with company matching contributions
• Life Insurance, for you and options you can elect for your family
• Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work
• Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
• World Class Training opportunities through our Experts University
• Career Development opportunities