StackAdapt is hiring a
Regional Vice President

Summary

The job is for a Regional Client Services team lead at StackAdvert, responsible for leading a team of 50+ professionals in delivering exceptional client experiences, strategic client engagements, capacity planning, and improving internal alignment. The role requires deep experience and passion for people management, strong functional expertise, and a proven track record in the AdTech space.

Requirements

• Deep experience and passion for people management, with a background encompassing leading large organizations with multiple management layers
• Intense focus on delivering world class client experience that is founded on strong functional expertise and performance
• Proven track record in the AdTech space, with depth of knowledge in the industry landscape, upcoming challenges, and what being “world class” really means to us
• Deep data acumen and understanding, both leveraging the insights of the team and also getting hands on in spreadsheets and systems to get the context needed for key decisions

Responsibilities

• Lead one of our Regional Client Services team in North America in setting, and continually exceeding, the DSP industry benchmark for strategic partnership, consultation, and solution delivery
• Lead a team of 50+ client service professionals in delivering exceptional client experiences that helps them achieve their advertising goals
• Lead strategic client engagements in the region acting as a thought leader to help them set the right priorities for their organization
• Manage capacity planning and service tiering to ensure we’re investing time and resources in the right places to drive optimal results for our clients
• Obsess over client satisfaction and product adoption metrics to really uncover opportunities for growth and improvement, and then drive programs to address these areas
• Finding opportunities to improve internal alignment and collaboration in pursuit of overarching company goals and improved success for our clients

Benefits

Recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation