Remote Account Development Manager

Summary

Join ITHAKA in expanding access to knowledge and education around the world. As a key member of our team, you will drive strategies to grow participation and brand awareness across JSTOR's products and services. You will engage with stakeholders, develop relationships, and collaborate with teams to achieve assigned goals.

Responsibilities

• Partner with the regional manager to meet assigned OKR, revenue, and participation goals
• Direct stakeholders through all stages of the customer journey. Generate new participation and ensure customer success
• Own and manage relationships with key collaborators such as EIFL, Research4Life, and JCS Online Services- all "key organizations we currently collaborate with or are planning to partner with
• Maintain an accurate pipeline
• Represent the organization through remote or in-person demos and by attending webinars and conferences
• Maintain up-to-date product and technical knowledge
• Work with Regional Manager to manage and execute on special projects
• Collaborate with teams across the organization such as Marketing, Partner and User Support, Finance, and Outreach Enablement to perform outreach activities