Remote Account Manager

Summary

Join Tumblr as an Account Manager to support pre-sales efforts through to post-sale campaign execution and wrap. As an early member of our growing team, you will also be a critical part of crafting our story, shaping our culture, strategy, and product roadmap.

Requirements

• 5-7 years of experience leading the execution and reporting of digital advertising campaigns for Fortune 500 brands and their agencies
• Deep understanding of the paid and organic social media, custom content, and digital advertising landscape. With; Client-centric view with an insightful understanding of agency job demands, motivators, and goals
• Exceptional communication, writing, and interpersonal skills
• Attention to detail
• Tumblr user and community -first orientation
• Passion and patience for learning and building in a fast-paced and changing business environment

Responsibilities

• Work with Brand Partners on creating compelling and data driven pre-sales materials, RFP responses, media plans, and campaign wrap reports
• Lead post-sale client communications and campaign launch from kick-off to reporting wrap-up, with a customer-centric approach and eye towards renewals
• Oversee the execution, optimization, and analysis of advertising programs using internal tools and dashboards; including set-up and review of ad trafficking with internal ad operations team
• Serve as key contact and ad product knowledge source for multiple clients, agency partners, and internal teams before, during and after campaigns
• Address and resolve campaign issues quickly and effectively, while also identifying opportunities for process improvements and supporting the implementation of solutions
• Help shape Tumblr's native ads product roadmap, by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders. Including product, design, and engineering

Benefits

• Salary range: $70,000-$160,000 USD, plus variable compensation
• Fully-remote company with an open vacation policy