Remote Account Manager

Summary

Join the Hilti, Inc. team as an Account Manager and be responsible for managing contracts, retaining and increasing revenue, performing business reviews, solving customer needs, and expanding the book of business.

Requirements

• 2+ years of inside sales experience (quota-carrying and consistently exceeding targets)
• 1+ year of outside sales experience (a plus)
• Experience managing projects with input from cross-functional teams
• A knack for working well with a wide range of people (external and internal); a natural relationship builder
• Ability to work in a fast-paced startup environment
• Metrics driven mindset
• Strong presentation skills with the ability to communicate technical product aspects to non-tech savvy and tech savvy customers
• Superior written and verbal skills
• Highly organized and methodical; process-oriented

Responsibilities

• Manage all contract renewals and lead negotiations with our customers
• Retain and increase revenue with a managed book of business
• Perform Business Reviews with strategic clients
• Solve complex customer needs by working with our Construction Success Team
• Expand the book of business by asking for referrals and uncovering new business opportunities

Preferred Qualifications

• Cold-calling experience
• B2B transactional experience
• SaaS environment experience
• Construction/real estate experience
• Experience with Salesforce.com