Remote Account Manager

Summary

Join us at Sidecar Health to transform healthcare in the United States as an Account Manager. You'll act as the primary liaison for existing groups, ensuring their satisfaction and retention through proactive relationship management.

Requirements

• 3+ years of experience in account management in health insurance or employee benefits
• Strong track record of successful account management and retention
• Bachelor's Degree
• Excellent communication, organization, and relationship-building skills
• A strong sense of ownership, a bias for action, and superior problem-solving skills
• Ability, and excitement to work in a fast-paced dynamic startup environment

Responsibilities

• Serve as the primary liaison for existing groups, maintaining positive relationships, and driving group satisfaction and retention
• Attend virtual and in-person client meetings across Georgia and Florida to build relationships with groups, conduct education meetings, and provide enrollment support
• Proactively identify potential obstacles to group success and collaborate with internal teams to develop strategic solutions
• Collaborate closely with internal teams to ensure seamless implementation and optimize the group experience
• Oversee resolution of escalated issues by responding swiftly and managing client inquiries, concerns, and requests

Benefits

• Competitive salary
• Bonus opportunity
• Equity package
• Comprehensive Medical, Dental, and Vision benefits
• A 401k retirement plan
• Paid vacation and company holidays