Remote Account Manager, Strategic Partnerships

Summary

Join SonderMind's Enterprise Solutions team as we build and scale strategic partnerships. As an Account Manager on the Strategic Partnerships team, you'll have the opportunity to work with some of the most interesting companies in healthcare as we collectively redesign the mental health industry.

Requirements

• Self-starter excited about working at a fast-paced startup
• You’re intellectually curious and naturally pull the string until you find the answer
• Ability to communicate and present to senior managers and external stakeholders often at the executive level
• Comfortable with solving hard problems and rolling up your sleeves to take care of our partners
• Comfortable performing to predetermined goals and targets
• Extremely attentive to customer needs and strong relationship building skills
• Strong cross-functional skills to influence necessary outcomes for you accounts

Responsibilities

• Lead day to day management of multiple partner accounts
• Ensure operational processes are meeting defined SLAs and optimized for our partners
• Keep regular cadence of meetings and reporting with partners to ensure mutual success
• Report to internal leadership on a regular basis identifying risks, mitigations, and additional opportunities
• Occasionally supporting sales activities and outreach, as needed
• Support partnership implementation with cross-functional teams including operations, product, provider, clinical, and payor teams
• Develop solutions to issues and actions to optimize partnership outcomes
• Create account management plans to meet predetermined goals and quotas
• Unearthing new opportunities to grow partner accounts

Benefits

• A commitment to fostering flexible hybrid work
• A generous PTO policy with a minimum of three weeks off per year
• Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
• Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
• Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it
• Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition which allows between 8-16 weeks of paid leave)
• 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
• Travel to Denver 1x a year for annual Shift gathering
• Fourteen (14) company holidays
• Company Shutdown between Christmas and New Years