Remote Associate - Advertising Operations

Summary

Join Veeva Systems, a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As an Advertising Operations Associate, you will support digital campaigns and site tagging across various products, provide pre-implementation and post-implementation support, troubleshoot issues, and monitor delivery and data quality assurance.

Requirements

• 1+ years of experience in digital ad serving ecosystem
• DSPs, SSPs, and Google Campaign Manager experience a plus
• Experience working with or in ad operations, account management, digital media analytics
• Experience leveraging project management systems like JIRA
• Familiarity with third-party tracking technologies
• Strong reporting. analytical and quantitative skills with great attention to detail
• High level of comfort interacting with clients and external stakeholders
• Experience working with external vendor partners coordinating across teams
• Extremely detail-oriented and organized with strong project management and prioritization skills
• Advanced Microsoft Excel skills (pivot tables, VLOOKUPs, etc.) a plus
• Interest in the Media industry and passion for big data
• Strong communication and presentation skills, as well as an affinity for explaining complexity through process flows, and operational workflows while documenting changes
• Ability to multitask with effective resolution management in a fast-paced, growing environment

Responsibilities

• Support VeevaCrossix digital campaigns and site tagging across our various digital flagship products
• Provide pre-implementation and post-implementation support to internal and external stakeholders including agency partners, publishers, and integrated commercial teams at VeevaCrossix
• Troubleshoot issues and discrepancies with our implementation tagging partners
• Monitor delivery, ingestion, and data quality assurance for direct feed integration partners
• Support technical inquiries and requests from sales and client services
• Join kick-off calls with clients to understand advertising specifications and discuss custom or complex executions
• Support department leadership by suggesting process improvement, innovation, and efficiency across Veeva Crossix product production processes
• Provide project management support across teams
• QA media plans before and throughout the campaign launch, ensuring partner specifications are met and tracking is consistent
• Coordinate media plan hand-off with the client and internal teams; while proactively communicating updates and setting expectations with all stakeholders

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program