Remote Clinical Lead, Workplace Disability

Summary

Join our mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. We're seeking a qualified Clinical Lead, Workplace Disability to join our Medical Affairs team.

Requirements

• Actively licensed mental health clinician (LPC, LCSW, LMFT, Psychologist, or equivalent) with 5+ years of clinical experience
• 5+ years of experience in content marketing, healthcare product development, or similar fields, with expertise in using clinical insights to craft marketing content aligned with team KPIs
• Broad subject matter expertise across diverse conditions and populations, with a deep understanding of family mental health
• Proven track record of building and maintaining relationships with leadership and teams, with previous work engaging product teams to develop clinical care products
• Ability to create clinical assets that drive growth metrics and improve quality metrics beyond traditional measures
• Effective communicator, skilled in written, verbal, and listening capacities, with an ability to work collaboratively and provide constructive feedback
• Self-starter who thrives in autonomous environments, with a focus on achieving goals while valuing levity, humility, and teamwork
• Adaptable in fast-paced, evolving environments, with experience in the digital mental health ecosystem

Responsibilities

• Oversee and manage the clinical LOA process, ensuring members are connected with the right providers and cases are completed with accuracy and timeliness
• Develop and implement provider training programs to support sustainability and improve outcomes for LOA cases
• Collaborate cross-functionally to improve tooling (e.g., add LOA session types in Compass) and automate manual processes such as case reviews, reporting, and status tracking
• Lead the effort to establish real-time tracking systems for LOA cases, providing transparency for members and customers
• Implement quality control measures to ensure consistency in LOA evaluations and paperwork submission, addressing escalations when necessary
• Create a robust reporting framework for LOA case metrics, enabling scalable, long-term reporting for high-profile clients and large-scale programs

Benefits

• Health, Dental, Vision benefits start on your first day at Spring Health
• Individual One Medical account valued at $199/year per user
• HSA and FSA plans available
• Yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• 10 allocated sick days per year
• Flexible paid time off in addition to 12 paid holidays throughout the year
• Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management
• Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge
• 4-4.5 months of fully paid parental leave
• Spring Health provides team members and their families with sponsored access to Bright Horizons child care, back-up care, and elder care
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
• Employer sponsored 401(k) match of up to 2% after 90 days of employment
• Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
• Focus Fridays: no meetings, no distractions, just time for you to get work done
• Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day
• Up to $1,000 Professional Development Reimbursement per calendar year
• $200 per year donation matching to support your favorite causes