Remote Digital Platform Coordinator

Summary

Join Joni and Friends' Marketing department as a temporary position, working 40 hours per week in a hybrid role. Support overall objectives, create donation pages, track donations, implement source codes, coordinate event registration, and provide reports.

Requirements

• Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith
• Desire to serve in a growing and dynamic Christian service ministry
• Proficient in Classy, or experience in similar nonprofit fundraising platforms, such as Blackbaud or Virtuous
• Proficiency in Salesforce CRM, WordPress, and Asana
• Strong customer service skills with an understanding of prioritizing user needs
• 2 years of experience online forms and surveys and web analytics
• Bachelor’s Degree is preferred
• Good interpersonal communication skills both verbal and written and the ability to effectively organize and prioritize a wide range of daily tasks with varied deadlines are necessary
• Must be detail oriented, committed to accuracy, and team player who is flexible and able to work independently
• Must have a strong sense of confidentiality
• Strong general computer skills are necessary along with a competent, working knowledge of Windows, Microsoft Excel, Microsoft Word, Microsoft Outlook and the Internet

Responsibilities

• Create and update donation pages as required for ministry initiatives and campaigns
• Track donations and improve donor experience
• Implement source codes to track donations attributed to a specific purpose or event
• Collaborate with Global Operations, Development, and Accounting to ensure accurate fund codes are attached to event and donation forms
• Coordinate content for online event pages, autoresponders, peer-to-peer fundraising, and registrations utilizing Classy, Asana, and WordPress
• Align best practices for event pages and layout to enhance user experience
• Provide reports on registration activity, and post-event summaries
• Resolve support tickets related to events
• Provide troubleshooting solutions for digital platforms

Benefits

• $23.00-$25.00 per hour compensation
• Temporary position, working 40 hours per week
• Hybrid position, working in the Agoura Hills office Monday, Tuesday, and Thursday and remote Wednesday and Friday